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Ken Fenoglio: Issuing the Call for Learning at AT&T
A merger is an ideal opportunity for a company to take a close look at the effectiveness of its learning and development organization. Unfortunately, the organizational climate at such a time is usually not conducive to gauging said effectiveness in any r
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The Emergence of Managed Learning Services
Educators have been using outside assistance to deliver learning programs on subjects where they lack expertise in one manner or another for as long as there have been teachers. However, in the past five or six years, technological advances and the wi
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Corporate Universities: What Works and What Doesn’t
Strengthening their human capital is one of the top issues facing chief executive officers, according to a recent survey of 500 CEOs conducted by The Economist Intelligence unit. In fact, as one senior executive from a large financial services firm said,
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Which Was First: Training or Relevance?
Back in my early classroom teaching days, I used to start a course by asking students why they were attending. I wanted to know what they wanted to get out of the class. I was always surprised how many would simply reply, “I have no idea. That’s why I’m
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Driving Greater Value From an LMS
Anyone who’s been involved in the planning, selection and implementation of a learning management system knows the feeling. They know the feeling of one day waking up and realizing that the LMS hasn’t delivered the anticipated returns that had been touted
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Laying the Cornerstone: Alignment of Learning
The formula for success in learning and development is based on the careful execution of three relatively simple concepts: assessment, delivery and measurement. Assess the learner’s needs, deliver the content and measure to see if it had impact. With th
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Johnson & Johnson: A New Paradigm for Learning Systems Management
The promise of an enterprise LMS is that by consolidating disparate learning technologies into a single platform, you’re better able to take control of your learning management, quality and costs. According to a Bersin & Associates study, appr
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Unisys: Simulations Drive an Evolving Sales Model
Salesperson. The title conjures up images of a suited professional, briefcase in hand, moving from appointment to appointment, presenting his or her wares to a potential customer. Sound familiar? Not for long, according to Unisys, a worldwide information