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Optimizing Value: New Approaches to Learning Measurement
CLOs must have a process in place to optimize the value of their learning investments to reap their full benefit. By finding ways to improve impact, learning leaders can ensure consistent increases in earnings for their organizations.
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Architecting a Comprehensive Leadership Development Framework
Developing effective leaders is essential to any organization’s success. A comprehensive, integrated system provides a process to generate new leaders who can ensure their business stays ahead of the competition.
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Competency-Based Learning: The Resurrection of a Classical Approach
Too often trends lead to a seesaw effect. As one technology, methodology or philosophy becomes hot, the market rushes to adopt it. And in this rush to embrace the latest new “thing,” people leave behind many of the tried-and-true processes, applications and ways of thinking that led to past successes. In the end, it’s often…
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U.S. Army Defense Ammunition Center: Putting Mission-Critical Training Online
The Defense Ammunition Center (DAC), which provides ammunition training, explosives safety instruction and logistics support to Department of Defense (DoD) military and civilian personnel, has students dispersed across the United States and overseas in support of operations in Iraq and Afghanistan. Until recently, DAC had a growing problem to solve. By relying on instructor-led classes…
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IRS: Accounting for the Future of Leadership
Like most agencies and departments in the federal government, the Internal Revenue Service (IRS) faces the looming retirements of a substantial portion of its workforce. And because the IRS’ senior leadership is largely comprised of older personnel, it’s not surprising that this trend would have significant implications for this tier of the organization. Rebecca Johnson,…
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The Low-Hanging Fruit Is Tasty
The higher you go, the farther you see. Recent research finds that CLOs work on short-term efficiency while other C-level officers look beyond to long-term prosperity. The CEOs, CFOs, CIOs and other longer-tenured C-level officers look to learning to build the capacity to transform the business. Their goals are long-term, qualitative and aspirational. CLOs are…
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IGA’s Paulo Goelzer: Small-Town Learning on an International Scale
Paulo Goelzer, CLO and vice president of international strategy for the Independent Grocer’s Alliance (IGA), is challenged to deliver localized, relevant learning for more than 3,500 independently operated grocers.
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Dunkin’ Brands: Time to Make High-Quality Employees
Dunkin’ Brands operates Dunkin’ Donuts and the Togo’s sandwich chain. Delivering learning and development opportunities to 12,000 international distribution centers is a challenge that requires cutting-edge solutions.












