From idea to impact: What it takes for an AI agent to survive the journey to enterprise scale

My Conversation Companion took two and a half years to travel from a personal experiment to Providence’s first L&D agent deployed at enterprise scale. Here is what that journey looked like, and what it takes to be ready when the moment finally arrives.

Technology

Adaptive before algorithmic: 5 leader mindsets for the AI era

AI is not a destination to reach and then stabilize around; it is a learning process that builds on itself.

Strategy | Technology

Beyond personalized learning: Capability development requires more than AI recommendations

AI can personalize learning paths, but organizations create real capability only when they measure practice, performance and readiness.

Learning Delivery | Technology

AI can improve performance, but did anyone learn?

Better AI-assisted performance does not always mean better learning. Here’s what L&D leaders can do about it.

Strategy | Technology

What high-impact training videos have in common

Decades of research on behavior modeling and video-based learning point to practical design choices that help training carry over to the job. Here’s how those findings play out on production of an actual training video.

Learning Delivery | Technology