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Corporations Have Trouble Assessing IT needs, BPO
It seems like information technology and related software programs have been a part of corporations’ daily routines for ages now. However, according to a new study, many enterprises are still stumped about how to use IT to positively impact business proce
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The Link Between Learning and Performance
The future of learning might focus significantly on the integration of work and learning. This naturally draws senior-level learning executives’ attention to issues of performance and how to increase its levels among strategically targeted areas of the wo
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What Does the Future of Learning and Development Hold?
Senior learning and development executives, much like their counterparts in technology and other people-centric industries, are always talking or at least thinking about the next big thing. That doesn’t necessarily mean the latest gadgets or innovative ne
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Business Drivers for Real-Time Learning
rom the front line to the boardroom, there is a growing awareness among managers that significant productivity gains remain to be made in the area of human capital. Specifically, there is an increased focus by businesses to improve the quality of their wo
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Robbins-Gioia University: Certified for Success
Robbins-Gioia has always had a strong commitment to the professional development of employees. For years it was a privately held business with steady growth and a close family type of environment. Benefits such as continued education, conferences and work
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Tuition Assistance: Corporate Entitlement or Strategic Investment?
Chief learning officers are increasingly responsible for the management of both enterprise learning as well as tuition assistance programs, but are they prepared to manage both strategically? According to a study conducted by the Council for Adult and Experiential Learning (CAEL), among 1,304 human resource professionals across the United States, roughly 85 percent agree…
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Benchmarking With Specificity
How would you respond if the chief financial officer of your organization posed these specific benchmarking questions to your team? How many days or hours does it take you to on-board a new employee? Is this more or less than your nearest competitor? How rapidly can your line managers determine which element of a procedure…
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Health Care Service Corp.: Rapid Learning Design Supports Growth
Growth is an interesting and complex subject in the health care industry, and supporting that growth through learning is also interesting and challenging. As the executive director responsible for learning and development in Health Care Service Corp.’s (HCSC) subscriber services division, my charge is ensure that the learning our team designs and delivers supports 7,000-plus…












