Siemens Healthcare Diagnostics realized that because of varying markets and resources, its global partners were at a disadvantage when educating customers.
by Site Staff
November 19, 2012
WILLIAM MAGAGNA
Director of Education and Technology Solutions,
Siemens Healthcare Diagnostics
To correct this problem, William Magagna, director of education and technology solutions, and his team developed the Personalized Education Plan (PEP), a competency-based education platform for lab personnel. PEP encompasses knowledge-based online training, skills-based exercise design and ability-based assessments. Using the system, U.S. experts were able to provide full knowledge transfer to select experts in other regions, who are then able to develop and deliver localized content at a fraction of the cost.