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Dade Behring: Finding a Cure Through Education
As a leader in clinical diagnostics, Dade Behring provides products and systems for laboratories throughout North America and beyond. Training at Dade Behring is focused on products and reaches internal employees as well as customers. According to Nick Pa
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LMS: Your Key to Competitive Advantage
Can a call-center attendant, in the critical moment, quickly find the answer a customer requires to remain loyal? Does a company know if its investment in new product sales training actually contributes to increasing revenue? Overflowing and unmanageable,
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BC Hydro: The Power of Learning
BC Hydro, one of the largest electric utilities in Canada, serves more than 1.6 million customers with electricity generated at over 30 hydroelectric and thermal power plants. As an electric utility, the company is required to comply with government-manda
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Outfitting Education: Making Learning in Fashion
Providing good training programs and reference materials people appreciate is like building a good wardrobe. You have to have clothing appropriate to many different kinds of weather conditions and a variety of situations. And if you are like most trainers
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CNA Insurance: Leading With Blended Learning
In the spring of 2002, CNA Insurance decided to dramatically change its leadership strategy through a new performance management process. The new process set in place a set of performance-planning tools and processes that affected more than 2,300 managers
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Blended Learning: Finding What Works
Blended learning is the latest buzzword in corporate training. It sounds so simple—mixing e-learning with other types of training delivery. But now that Internet training is so widespread, where does it fit? What are the best ways to “blend” delivery type
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Customer Education: Expanding Revenue and Reach for the Organization
This event is Archived:This event was previously held live on January 21, 2004 . To view this event in archived format, please check this link! Customer education is expanding at an explosive […]
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Building the Case for Education Investment
CLOs know that learning is imperative to success with enterprise software rollouts, but how do you justify your case to the other leaders of your organization? With PeopleSoft’s help, learning executives can not only build the case to justify investments











