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E. & J. Gallo Winery: Serving Up E-Learning
The Ernest and Julio Gallo Winery leads the world in the art and science of grape growing and winemaking. The company markets and distributes its wines in more than 90 countries, offering table wines, sparkling wines and distilled spirits for a broad range of consumer tastes, including award-winning fine wines and popularly priced wines. Gallo’s…
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Corporate Universities: Transforming Learning, Accelerating Results
For any corporate university to succeed, it must create value for the enterprise it supports. To build the organization’s market performance, learning must select a value proposition and deliver results.
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Steelcase University: Value Proposition and Process
Steelcase Inc. is a global work effectiveness company whose knowledge, products and services enhance the quality of people’s lives in work environments. In 2000, Steelcase opened the doors to Steelcase University, which provides strategic learning and development support enterprise-wide. With the creation of the university, corporate learning became centralized so development processes could be replicated…
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Creating a High-Performance Workforce
Learning leaders must ask whether performance management initiatives are truly impacting the business. Looking backward helps leaders move forward to create a workforce of high-performers.
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CNA Insurance: Supporting an Effective Workforce
Property and casualty insurer CNA’s knowledge and learning group is charged with bringing learning and development initiatives to approximately 11,000 employees in North America and Europe. As many of these employees are highly specialized, developing and delivering applicable, first-rate educational content can be demanding, but Tom Hilgart, vice president of the knowledge and learning group,…
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Meta-Lessons From the Net
Ten years ago, most business executives saw no value in the Internet beyond possibly cheaper communications. CIO magazine’s December 1994 issue sheepishly proposed “not to laud the future of electronic commerce nor to cheerlead the creation of a great national network that, like Godot, may never materialize.” A representative skeptic said, “So far, I haven’t…
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Peak Performance
A tale of three business leaders with one thing in common: First, there’s the chief learning officer, or similarly titled executive, in an organization’s learning division. CLOs work daily to develop, grow and maintain crucial skills. Then, there’s the human resources executive. HR leaders ensure the company is staffed at the right levels, and that…
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Vice Admiral J. Kevin Moran: Winning the Navy’s ‘War for People’
Taking the U.S. Navy into the 21st century required modernization and a focus on the “war for people.” Vice Adm. J. Kevin Moran is helping deliver a revolution in learning to help the Navy win the battle for talent.












