-
The National Security Agency: Education Produces Protection
Cracking the code of transmissions from adversaries is key to national security. The U.S. National Security Agency relies on learning to help develop its top-secret workforce into performance leaders.
-
Taking the Pulse of Training Outsourcing
With so much focus on training outsourcing, the time is ripe to gauge organizations’ attitudes toward this strategy. This month, the CLO Business Intelligence Board answers questions about select outsourcing and training BPO.
-
Content Integration: Beyond Standards
Content integration is still causing headaches among corporate learning executives. Short-term strategies involve careful purchasing and construction of internal processes to minimize the effects of unexpected problems.
-
Cingular: Raising the Bar for Learning
Cingular is one of the largest wireless companies in the United States, with more than 50 million subscribers who use its digital voice and data network. Cingular’s learning organization, which serves up between 125,000 and 150,000 course completions a month, comprises several hundred learning professionals enterprise-wide, and has been addressing content issues since 2001. “Content…
-
Cracking the Code
When it comes to spotting patterns in the evolution of technology and learning, sometimes the informal conversations at professional conferences can be the most insightful. Discussions at Chief Learning Officer magazine’s Spring 2005 Symposium—when seen collectively—begin to reveal such a pattern. Steven Schuller, vice president of Wyndham International, revealed that he is developing knowledge networks…
-
Workforce Performance Improvement: Impacting Business Goals
As learning and HR move beyond traditional roles to focus on workforce performance, traditionally transactional departments must become strategic functions. Learning leaders can follow nine steps to achieve business results.
-
AirTran: Simulating Success to Create the Real Thing
The airline industry always has been fiercely competitive. The economic strife of recent years has made the battle for passengers, and in some cases staff, even tougher, particularly for smaller airlines. A few years ago AirTran Airways was having trouble finding qualified candidates for its reservation centers in Atlanta and Savannah, Ga., which handle more…
-
Overcoming Challenges in Learning and Development
Economic, social and technological changes are affecting the increasingly global workforce. Research suggests a shortage of skills for future job roles. Next-generation CLOs must answer strategic questions to overcome these challenges.












