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Are You Running in the Business of Learning?
One of the more volatile training meetings in which I ever participated was years ago, when our sales and marketing director attempted to help the training department understand how it could better “market” our services. Once the presentation was done, you could cut the tension in the room with a knife. After some prodding, we…
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The Rise of Experiential Learning
Experiential learning is one of the most powerful learning tools within the industry, but it historically has been underappreciated. That trend, however, might be about to change.
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The Dark Side of Learning
I love to write about the bright side of learning, highlighting innovation and success in the field. This month’s column turns to the darker side of learning, though, from patents to legal counsel confusion on discovery, and it closes with a “learning and pandemic” perspective. Patent Flaws and Threats The U.S. Patent Office has made…
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Fine-Tuning Strategy: Staying in Sync With Organizational Needs
Although “business alignment” is one of the most common phrases in the learning profession, too often learning organizations fall short of meeting this goal.
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J.C. Penney’s Deborah Masten: A Passion for Learning
At J.C. Penney, service is central to the success of the business. With 150,000 associates and 1,021 stores, it’s up to learning and development professional Deborah Masten to ensure employees have the knowledge and capabilities necessary to provide the b
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E-Learning Success: Engaging Organizations, Motivating Learners
E-learning comes in ever-increasing varieties today, making it possible for all organizations to enable, extend and enhance learning for thousands of workers. In many organizations, however, it’s not the e-learning creating success but rather the people b
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Jo-Ann Stores: Crafting Old and New Learning for Impact
Jo-Ann Stores: Crafting Old and New Learning for Impact
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Blue Cross and Blue Shield of Kansas City: Using E-Learning to Prep Internal Advancement
Blue Cross and Blue Shield of Kansas City: Using E-Learning to Prep Internal Advancement












