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Learners as Co-Innovators
One of the most powerful concepts to be uncovered at the World Economic Forum this year was open-source innovation. Open-source innovation ensures the most useful ideas find their way into an organization’s strategy and operational plan. Such openness allows for a less top-down approach to innovation so that new ideas and input come from a…
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Why Wiki?
“A wiki is a group-editable Web site. Wikis are composed of Web pages you can write on, enabling fast and easy collaboration.” So says Social Text, a company that supplies enterprise wiki software to more than 2,000 organizations, including Nokia and Kodak. Why should a CLO care about wikis? Because learning is social — people…
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Orkin University: Abuzz with Learning and Development
Orkin’s television commercials highlight the Orkin Man, a confident, can-do individual who can eliminate virtually any insect or related problem. In real life, however, it’s up to another Orkin Man — David Lamb, vice president of learning and media servic
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Workplace Trends And Leadership Resolutions For 2007
With 2007 just around the corner, it seems only fitting that my last column for the year focus on examining some trends and resolutions for the New Year … and beyond. Based on the findings of a variety of research reports, as well as my own experiences, some critical workplace trends and issues have come…
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Understanding the Workforce: Designing Targeted Development
When designing targeted training for a four-generation workforce, CLOs might want to borrow a trick or two from the film industry: Hollywood has perfected how to define an audience and deliver engaging content specifically to it.
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What the Numbers Say
Measurement means numbers, yet there are many learning professionals who would rather change careers than deal with these pesky digits. But you don’t need to be a mathematician to be successful in a world of numbers — it’s not about how to "d
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Corporate Compliance: Learning’s Mission-Critical Role
Historically, only highly regulated industries such as health care and utilities had stringent compliance requirements for learning management. Today, these requirements touch nearly every industry. With corporate compliance growing in scope and impact, C
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Building Bridges: Lessons in Working with Business Units
When working with business unites, the main function of the learning department is to best serve the needs of learners and the overall organization. To accomplish this, many learning organizations employ one of three strategies: centralized learning, dece












