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Outsourcing Learning: Improving the Experience
The learning outsourcing market is exploding at such a fast pace, it’s a question of when, not if, you’ll outsource an aspect of the learning function. What can you learn from outsourcing’s earliest adopters?
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Citizens Financial Group’s Marcia Petersen: Crafting the CLO Role
Since taking over as Citizens Financial Group’s CLO, Marcia Petersen has standardized the organization’s locally grown training programs and made them applicable for Charter One, Citizens Bank and corporate colleagues across the country. And she did it as
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Novartis: Using Analytics to Enhance Leadership Training
At Novartis, a health care products company responsible for well-known brands including Gerber, Bufferin and Maalox, learning is embedded into the organization’s cultural DNA. With operations in more than 140 […]
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Are We Doing Enough to Develop Our Technical Employees?
The recent report, “Rising Above the Gathering Storm: Energizing and Employing America for a Brighter Economic Future,” commissioned as a congressional study by Sen. Lamar Alexander and Sen. Jeff Bingaman […]
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Engaging Four Generations to Enhance Productivity
There’s an element compounding the pressure and raising the stakes on employee commitment: Never before has there been such a diversity of generations in the workforce. And it is only going to get more challenging.
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Computerized Learning at CompUSA
In the competitive world of electronics and office supply retailing, companies need to make their resources widely available yet streamlined. CompUSA came to this realization in 1998 when it developed its first LMS. In the decade since, the company has re
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Middlebury College: Bringing Podcasting to Class
There’s been so much buzz about the term “podcast,” it’s easy to lose sight of the fact that it’s just an audio recording, something that has been easily adaptable for […]
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Desktop Learning Should Reflect Reality
The training industry has spent many years attempting to capture the just-in-time (JIT) training promise. I’ve spent more than 15 years of my career with my colleagues trying to orchestrate […]