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Buck Consultants Marks 90th Anniversary with Focus on Clients, Evolution of HR
Affiliated Computer Services Inc., a provider of business process outsourcing and IT solutions, has announced that Buck Consultants, an ACS company and a human resource and benefits consulting firm, is celebrating 90 years of client servic
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The Story of Data- and Dialogue- Driven Leadership
As companies grow, where does employee voice stand? It’s a question that Theresa M. Welbourne, Ph.D., founder, president and CEO of eePulse Inc., has spent a career studying. Learn about her research and discoveries about data-driven leadership.
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Spartan Stores: Ringing versus Rapid Learning
Anyone who’s ever been thrown on cash register duty with little or no training knows it could benefit from quick yet thorough, standardized instruction — ringing up everything using the “sundries” button is not going to get you through in the long haul. Recognizing this, Spartan Stores, a grocery wholesaler and retailer that supplies and…
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Do You Believe in Magic? The Secret to McDonald’s Training Success
As one of the most recognized brands in the world, McDonald’s has a reputation to uphold. Since 1955, the company has grown from one Illinois hamburger restaurant to a global chain with more than 30,000 locations, but the standards of quality preached by founder Ray Kroc half a century ago still apply today. From Boston…
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Developing the Leader’s Core Strengths
Research in neuroscience tells us a person’s talent does not change significantly over time, and leaders will improve the most in their areas of greatest talent. This implies a very different approach to leadership development, performance management and career planning. Rather than a focus on how we can offer opportunities and challenges in business that…
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Engineering Principles for Rapid E-Learning
In today’s climate, no aspect of business escapes being eyed for potential performance improvements; it’s all felt on the bottom line. This extends to e-learning, as well, where being resourceful and disciplined can make for great gains in speed and cost
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The University of Toyota: Leaning on Learning
One company in particular has been both a pioneer and beneficiary of the lean enterprise approach: Toyota. The auto manufacturer extensively has employed lean in its operations for years, and its learning and development function is no exception. In fact, University of Toyota Vice President and Dean Mike Morrison is a great supporter of lean.…
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The Stampede to Talent Management
There’s a stampede coming — today’s LMS vendors can’t move fast enough into talent management. For those of us who follow technology, this rush into a small, largely undeveloped market represents a deviation from the typical technology maturity curve. For LMS buyers, this new emphasis on talent management can make LMS-purchasing decisions even more arduous…












