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Study: Life Experiences Might Contribute to Emotional Intelligence
According to a study by Six Seconds, a small but significant relationship exists between age and emotional intelligence (EQ). It also indicated, that individuals can develop some aspects of EQ through training.
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Technical Learning is Good, but What About Business Skills?
For better or worse, the phrase “technical professional” often conjures up images of pocket-protected IT geniuses. Stereotypical techies might seem a little awkward, but they can dismantle and reassemble equipment in minutes or quickly diagnose technical
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Textron University, SR Learning and Development Analyst
If you are a learning professional who is highly-talented, innovative, customer-focused and looking for a dynamic career with a global company, we invite you to become part of Textron University – Textron’s companywide resource for developing world-class employees. Over the next several years, Textron University will implement learning and development processes and programs to drive…
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New Research Challenges Assumptions about Age, Emotional Intelligence
There are many assumptions about emotional intelligence and age. Popular literature and “common sense” asset that older people are more aware, wise and restrained, but is this true?
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You Have a Seat at the Table. Now What?
Companies that made the jump to appoint a CLO in the 1990s could not have imagined how complex, multidimensional and business-relevant the role would become over the next 15 years. CLOs are finally getting the visibility they have so long coveted. But the question becomes, “If you have a seat at the table, on what…
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Avon: Raising the Bar with Online Education
With 5 million independent representatives worldwide, Avon Products Inc. must meet the varying needs of a diverse workforce. To address these needs, Avon’s learning and development organization came calling with corporate training techniques, a multilevel
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Electronic Arts: A Culture of Creativity
The relationship between corporate culture and financial performance is integral. Fifty different companies might have 50 different definitions of positive corporate culture, but all of them likely would agree on the definition of profit. The key is not in the details of the culture but the success of how it’s integrated into the business aspects…
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RR Donnelley’s Jim Graham: Pull Versus Push at the Press
At RR Donnelley, consolidated learning is key to the success of the business. With more than 60,000 employees, it’s up to Jim Graham, vice president of training and development, to ensure that everyone onboard has the knowledge and capabilities necessary












