-
Training Takes Off
Airports house many different workforces, which can leave customer service training up in the air. But Miami International Airport got all its employees on the same flight path.
-
Investment Learning
In the midst of intense public scrutiny, Goldman Sachs’ Chief Learning Officer George Parsons puts great stock in learning and development.
-
Situational Mentoring: Microlearning In Action
Situational mentoring involves quick-hitting, short-term collaborative relationships that stimulate creative solutions.
-
-
Embedded Learning
The ability to insert learning into everyday work life reaches new levels
-
-
Managing the Motivation Equation
Learning professionals can leverage motivation theory to reduce learners’ intention-action gap and achieve stronger post-training outcomes. But first they must make learner motivation a core competency – for themselves and their teams.
-
Applying Social Media to Harness Collective Intelligence
Companies can reduce learning cost without going through the archaic models of knowledge management and corporate training via peer networking technology.