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The CEO and Me
Successful executive partnerships are key to the success of learning and development initiatives. It’s up to the CLO to initiate, build and sustain relationships with the C-suite.
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Learning: A Day-to-Day Activity
The purpose of a learning initiative is behavior change: the sustained integration of new skills. This requires consistent leadership messaging, accountability and measurement, in addition to delivery.
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Training Takes Off
Airports house many different workforces, which can leave customer service training up in the air. But Miami International Airport got all its employees on the same flight path.
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Investment Learning
In the midst of intense public scrutiny, Goldman Sachs’ Chief Learning Officer George Parsons puts great stock in learning and development.
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Situational Mentoring: Microlearning In Action
Situational mentoring involves quick-hitting, short-term collaborative relationships that stimulate creative solutions.
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Embedded Learning
The ability to insert learning into everyday work life reaches new levels
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