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On Being a Chief Learning Officer
More companies are creating positions for senior-level learning leaders, but not all CLOs share the same roles. Here are the actions top-notch learning executives should take, and the issues they should consider.
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Connecting the Middle Managers: The Next Wave of Leadership Development
With more than 23 million baby-boomers projected to exit the U.S. workforce in large numbers over the next years, businesses are bracing for a dramatic increase in retirement rates and […]
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The Business Value of a Clear & Concise Vision
What principles are guiding your learning organization as you work to implement a longer-term agenda that is aligned with the needs of the business and has a measurable impact on performance? Or, more simply: What’s your vision?
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Stress & Recovery: Important Keys to Engagement
Due to increasing demands, people in every organization are pushing themselves to their limits. With management raising the performance bar every year, the average professional becomes time-bankrupt. Individuals arrive early to get work done before the ph
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Hold Everyone Accountable—All the Time
At the bottom of the execution gap is the lack of accountability. In the Industrial Age, the theory was that people performed to expectation—or else. With the rise of knowledge work, goals get blurry and workers have more autonomy. Most leaders are deepl
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Administaff: Driving Performance Through Education
Serving more than 4,500 client companies in different industries, and some 78,000 work-site employees in four regional service centers and 38 sales offices around the country, Administaff has to meet the learning and development needs of a disparate popul
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Kathy Sutter: Creating a Balanced Toolkit for Learning
Office Depot offers endless rows of colorful pens, folders and gadgets designed to make working easier, more organized and efficient. A former schoolteacher for grades 4-8, Kathy Sutter, vice president of leadership development and global learning for Off
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Hal-Com: Tough Hiring, Tough Training
The hiring process for IT technicians at Hal-Com, an IT support firm with 15 employees, 10 of whom are technicians out in the field, is fairly arduous. First, candidates must successfully submit a resume. Only PDF files are accepted. Next there is a 10-qu











