-
Kathy Sutter: Creating a Balanced Toolkit for Learning
Office Depot offers endless rows of colorful pens, folders and gadgets designed to make working easier, more organized and efficient. A former schoolteacher for grades 4-8, Kathy Sutter, vice president of leadership development and global learning for Off
-
Hal-Com: Tough Hiring, Tough Training
The hiring process for IT technicians at Hal-Com, an IT support firm with 15 employees, 10 of whom are technicians out in the field, is fairly arduous. First, candidates must successfully submit a resume. Only PDF files are accepted. Next there is a 10-qu
-
Tuition Assistance Planning: Delivering Happy Endings
Big Company Inc. decided to offer a great new employee benefit, create some basic policies for employee use and establish an administrative process that would track expenses. Big Company Inc. spent millions of dollars each year for this employee benefit.
-
U.S. Navy: Steering Strategy With Executive Development
In order to modernize various strategies within the organization, the Navy established a new position, executive learning officer (ELO), to initiate customized learning programs for senior naval leadership. For most of the Navy’s history, high-ranking officers were selected according to how well they operated their particular weapon system, whether it was a surface ship, submarine…
-
Grooming the Next CLO
Chief learning officers often play a significant role in the succession planning activities for an organization. However, some evidence suggests that CLOs are not succeeding in developing their own staff to take on top-level learning executive positions w
-
Torstar Corp.: Risk-Free Employee Development
Torstar Corp., a global media company with interests that include the Toronto Star and the popular Harlequin book-publishing line, has made simulation training a key part of its employee development offerings. Simulations, which allow for a significant le
-
Weirdos in the Workplace
Individuality’s place in the enterprise is underrated, and teamwork can be overrated. Having a few weirdos on staff can be a good thing as long as they contribute value, said John Putzier, president of FirStep Inc., a human resource performance improvemen
-
City of Naperville: Building Teams Through Accountable Learning
In December 2003, the City of Naperville, a Chicago suburb with a population of nearly 140,000, was named by Money Magazine as the most desirable place to live in the central United States, among cities with populations greater than 100,000. Approximately












