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The CLO’s Critical Role: Nine Areas for Action
After presenting chief learning officers with a self-assessment in his last column, Jack Phillips offers nine action areas to help improve the learning organization and connect it to business goals and strategy.
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Strategic Alignment: Silver Award
Ted Hoff Vice President, Learning IBM IBM Vice President of Learning Ted Hoff and his team developed the Role of the Manager@IBM initiative, sponsored by IBM’s CEO, in order to change organizational leaders’ thoughts and views about the way they do their jobs. Specifically, this meant getting managers and executives in many different business units…
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Leading Business Change: Gold Award
Kevin Wilde Vice President and Chief Learning Officer General Mills When the opportunity came in 2001 for General Mills to acquire long-time rival Pillsbury, Vice President and Chief Learning Officer Kevin Wilde stepped into a sizeable breach. To retain the talent base at both companies and integrate different values, strategy, vision and organizational structure, General…
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Leading Business Change: Bronze Award
Jane Dowd Chief Learning Officer Evanston Northwestern Healthcare As head of learning and development, Evanston Northwestern Healthcare Chief Learning Officer Jane Dowd played a major role in changing the record-keeping arrangement for the organization from a disjointed, paper-based collection of files to an integrated and quick electronic system to improve customer service. During the implementation…
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Program Manager, Learning Services Research, IDC
IDC is seeking a program manager to lead its internationally recognized Learning Services Research team. Companies hoping to flourish in the knowledge economy realize that they must effectively link human performance to primary business drivers. IDC’s Lea
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Technology-Driven Development Pathways
Organizational development has been an on-again, off-again trend, but it is still an important consideration in learning. CLOs leverage technology to develop the organization and drive the business forward.
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Leveraged Learning: The Power of Coaching
Over the past few years, I’ve asked many effective executives some version of the following question: How did you learn what you needed to know to be so successful? They rarely responded by talking about classroom learning. Instead, they almost always spo
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The Learning Continuum: Filling in the Gaps
I find that many learning solutions are too focused on training. They emphasize the acquisition of knowledge, not solving the problems learners face when applying that knowledge.












