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Building Leadership Skills for 2005
Each new year brings with it the inevitable resolution-making—but not just by individuals. Organizations are busy creating goals and highlighting areas for development, as well as planning budgets and strategies to guide enterprise activities in the comin
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Reducing Time-to-Proficiency in Global ERP Deployments: A Five-Phased Approach to Effective User Training
A 1% increase in productivity typically produces more than 10 times the impact of a 1% decrease in training costs. Effective training reduces “time to proficiency,” as well as overall training time, and empowers your users — in all regions — to interact f
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Customer Education: Expanding Revenue and Driving Business Growth
High-performing learning organizations are twice as likely to offer customer or channel partner education. These companies understand that learning enables top-line growth and increases shareholder value.
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Learning That Leads to High Performance
A survey of 285 learning executives conducted by Accenture Learning clearly demonstrated a link between the most effective learning organizations and the overall performance of the companies they serve. Companies that demonstrate high-performance learning characteristics–about 10 percent of the survey sample–also return better revenue and profit growth compared to their competitors and industry peers. These…
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GE Consumer Finance: Expanding Global Training, Expanding Business
As vice president of training and development for GE Consumer Finance, Ginny Ertl is responsible for creating a global learning community. With her help, 32,000 employees help bring good things to light.
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Manager’s Quiz: Are You a Coach or a Referee?
If you’re a manager-coach, you’re ensuring that your employees are experiencing as much success as possible. If you’re a manager-referee, you’re waiting for your staff to make mistakes so that you can run interference, call a penalty and tell the person w
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The Key to Improving the Bottom Line Could Be a Game
There is a disturbing yet common misconception among Fortune 500 and Fortune 1000 companies that the majority of employees understand the financial roles they play in their organizations. According to a recent survey by training, performance enhancement a
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Achieving Impact: Bronze Award
Don Ronchi Vice President and Chief Learning Officer Raytheon Company Modern enterprises often measure learning impact with metrics, definitive numbers to support the belief that learning initiatives affect the bottom line. Raytheon Company is no different. As vice president and chief learning officer for Raytheon Company, Don Ronchi has used some 30 years of learning…












