IBM is no stranger to the concept of corporate education. In fact, providing workforce development opportunities is part of the technology giant’s corporate heritage, a time-tested effort to ensure market leadership through top-notch associates trained an
Adopting a modern apprenticeship model March 31, 2020We need an improved talent development model to help us more effectively meet the skill needs of our dynamic and expanding digital economy. A modern… Read More
Leadership Development
Deloitte Consulting: Educating a Global Team
January 6, 2003As executives with a strong interest in the delivery of learning, you don’t have to be told that education is big business. Whether your business is manufacturing or marketing, there are undeniable advantages to leading a well-trained team.
VBA: On the Front Lines of Learning and Needs Assessment
January 6, 2003The Veterans Benefits Administration (VBA), one of the three main administrations of the Department of Veterans Affairs (VA), provides benefits and services to American veterans and their families in recognition of their service to the nation. Employing m
Organizational Assessments: Aligning Learning with Strategic Directions
January 6, 2003It is a challenge to train toward future states rather than to current practices. Training efforts are being stretched in many organizations to meet the current demands of developing proficient employees in the jobs that exist today. Moreover, organizatio
The CLO Pathway
January 6, 2003I am enrolled in a new master’s program at Northwestern University. Upon completion, I will receive my degree in learning and organizational change. What type...
Collaborative Tools for e-Learning: What Works, What Doesn’t
December 11, 2002This event is Archived:This event was previously held live on December 4, 2002 . The recording of this event is 49:53 mins/secs long and 6443 kb in size. To...
Front-Line Managers: Training’s Biggest Asset
November 1, 2002In my last column, I discussed how every training department should establish itself as an investment, not an expense. Once this perspective is adopted, training programs need to align themselves with the organization’s best resources to guarantee success
Building Leaders and Driving Change
November 1, 2002In tough times, the argument goes, leadership development is the first thing to cut. Maybe so for some organizations, but not necessarily for forward-looking companies. From the worst of times comes the best of times, and organizations with hopes of capit
Learning Styles: What’s Right for Your Enterprise?
November 1, 2002When I was a child, admittedly now a long, long time ago, one of the most favorite games we played in school and in our neighborhood was �Simon Says.� The rules of the game are incredibly simple: Do exactly, but only, what Simon tells you to do. If th
Collaborative Tools for e-Learning
November 1, 2002When my colleague Padma Medury and I conducted a survey on collaborative technologies and groupware in 1990, little did we know the degree to which Web-based tools would reshape and elevate this field. We discovered conferencing and collaboration tools fo
Steelcase: Migrating Employees to New Systems
September 2, 2002Ranked number 425 on the Fortune 500 list, and with more than $4 billion in revenue in 2001, Steelcase is the undisputed leader in the global office furniture industry. When faced with a company-wide migration from version 3.1 of SAP to version 4.6, Steel
The Critical Element of an Enterprise Learning Strategy
August 25, 2002If there is a single role that differentiates the CLO from other learning professionals, it is that the CLO must set the overall learning strategy for the enterprise. But what is a learning strategy, and what does it include? The most important element o
Environment – The CLO’s Role: Balancing the Learning Mix in Outsourced Environments
August 25, 2002With the evolving development of the information-based economy and the increasing need for high-performance employees, intellectual capital is becoming the most critical resource in the...
Training Your Teams in Downsized Environments
August 25, 2002The events of Sept. 11 rocked the airline industry to its core. To an enterprise that had weathered the storms of fuel embargos, mergers, devastating air disasters and labor unrest, there was simply no precedent for the impact of an event of this magnitud
Stephen E. Scholl: Ensuring Allstate’s Education
August 22, 2002When Stephen E. Scholl graduated from Albright College in 1979, he was armed with a sociology degree and a healthy respect for education. And while he didn�t start out to be a teacher, a provider of educational opportunities is just what he became nonet
Century 21: Bringing Learning Home
August 22, 2002Managing training at a large corporation like Century 21 is no small challenge. With about 88,000 agents and 4,400 brokers dispersed across 30 countries, the paperwork alone stacks up like a mortgage application. But a mission is a mission, and at Century
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