Leadership Development
Leadership development encourages the planning, creation and management of training programs and skills building needed to become a successful leader — from top executives to managers.
EDS: When People are the Product
EDS is a global corporation that provides a broad portfolio of business and technology solutions to help clients improve their business performance. The firm’s core portfolio includes information technology, applications and business process services and
Blended Learning v2.0: Multi-Sensory Solutions
Turn back the clock six years to the turn of the new century—everybody was a “paper millionaire,” Google was a college experiment, and e-learning was poised to take over the world.
The CLO’s Role in Future Scenario Planning
Imagine that your company could go back in time 10 years. Now ask yourself what things your company missed out on through the last decade that you wish you hadn’t. What were those external signals that—had your firm noticed and reacted to them—would have
Increasing the Productivity of the Mobile Sales Force
Dramatic increases in salesforce productivity can be realized when an organization’s learning strategy is based on business priorities, with the needs of increasingly mobile sales professionals clearly in mind. Success requires focused execution with a st
Medica: Talent and Learning Management to Support Growth
Medica, a nonprofit and independent provider of health plans in Minnesota and a growing number of adjoining counties in the upper Midwest, continues to be one of the United States’ fastest-growing health plans.
Dell: Winning Through Succession Management
For more than 20 years, Dell has continued to surpass its competitors, gain revenue and expand its customer base through innovative computing products and services, a customer-focused direct business style and a unique culture. However, the key to Dell’s
Australian Pharmaceutical Industries: Transformation Through Blended Learning
Australian Pharmaceutical Industries (API), nearly 100 years old, has gone through countless changes over the years. From its roots as a chemist cooperative, API has grown to become a national pharmacy distribution network with chains of pharmacies, wareh
ORINCON: Developing a High-Performance Team
Since its founding in the early 1970s, ORINCON International has been a leader in the defense and intelligence sectors. In the late 1990s, ORINCON’s board of directors decided to position the company for a liquidity event—either going public or being acqu
Learning Leaders Must Provide Tools to Equip Sales Force
A prepared sales rep is a successful sales rep, but in a recent study from Hebert Research, 62 percent of respondents report spending less than 20 minutes preparing for a sales call. The study contains input from about 150 sales managers and vice presiden
Creating Internal Leadership Cultures
Leadership experts and advocates often are obsessed by control and invention. Nothing of any worth apparently can happen without being conceived and put in place by those at the top. That is the basic way CEOs and senior staff members display their vision
New Ideas on Diversity Training
In “Recent Research on Team and Organizational Diversity: SWOT Analysis and Implications” (Journal of Management, December 2003), authors Susan E. Jackson, Aparna Joshi and Niclas L. Erhardt analyzed 63 diversity studies that had been conducted over a fiv