In my last column, I discussed how every training department should establish itself as an investment, not an expense. Once this perspective is adopted, training programs need to align themselves with the organization’s best resources to guarantee success
Build a deliberately developmental organization through peer learning groups January 13, 2020It is one thing to tell employees it is all right to take risks and learn from their mistakes. It is another thing to provide… Read More
Leadership Development
Building Leaders and Driving Change
November 1, 2002In tough times, the argument goes, leadership development is the first thing to cut. Maybe so for some organizations, but not necessarily for forward-looking companies. From the worst of times comes the best of times, and organizations with hopes of capit
Learning Styles: What’s Right for Your Enterprise?
November 1, 2002When I was a child, admittedly now a long, long time ago, one of the most favorite games we played in school and in our neighborhood was �Simon Says.� The rules of the game are incredibly simple: Do exactly, but only, what Simon tells you to do. If th
Collaborative Tools for e-Learning
November 1, 2002When my colleague Padma Medury and I conducted a survey on collaborative technologies and groupware in 1990, little did we know the degree to which Web-based tools would reshape and elevate this field. We discovered conferencing and collaboration tools fo
Steelcase: Migrating Employees to New Systems
September 2, 2002Ranked number 425 on the Fortune 500 list, and with more than $4 billion in revenue in 2001, Steelcase is the undisputed leader in the global office furniture industry. When faced with a company-wide migration from version 3.1 of SAP to version 4.6, Steel
The Critical Element of an Enterprise Learning Strategy
August 25, 2002If there is a single role that differentiates the CLO from other learning professionals, it is that the CLO must set the overall learning strategy for the enterprise. But what is a learning strategy, and what does it include? The most important element o
Environment – The CLO’s Role: Balancing the Learning Mix in Outsourced Environments
August 25, 2002With the evolving development of the information-based economy and the increasing need for high-performance employees, intellectual capital is becoming the most critical resource in the...
Training Your Teams in Downsized Environments
August 25, 2002The events of Sept. 11 rocked the airline industry to its core. To an enterprise that had weathered the storms of fuel embargos, mergers, devastating air disasters and labor unrest, there was simply no precedent for the impact of an event of this magnitud
Stephen E. Scholl: Ensuring Allstate’s Education
August 22, 2002When Stephen E. Scholl graduated from Albright College in 1979, he was armed with a sociology degree and a healthy respect for education. And while he didn�t start out to be a teacher, a provider of educational opportunities is just what he became nonet
Century 21: Bringing Learning Home
August 22, 2002Managing training at a large corporation like Century 21 is no small challenge. With about 88,000 agents and 4,400 brokers dispersed across 30 countries, the paperwork alone stacks up like a mortgage application. But a mission is a mission, and at Century
2010 CLO Business Intelligence Industry Report
September 1, 2000In today’s economy, making the right decisions is more crucial than ever. In the Chief Learning Officer Business Intelligence Industry Report, more than 2000 of today’s most respected learning executives share their valuable insights and outlooks for
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