As executives with a strong interest in the delivery of learning, you don’t have to be told that education is big business. Whether your business is manufacturing or marketing, there are undeniable advantages to leading a well-trained team.
The Veterans Benefits Administration (VBA), one of the three main administrations of the Department of Veterans Affairs (VA), provides benefits and services to American veterans and their families in recognition of their service to the nation. Employing m
It is a challenge to train toward future states rather than to current practices. Training efforts are being stretched in many organizations to meet the current demands of developing proficient employees in the jobs that exist today. Moreover, organizatio
Now the second largest lighting company in the United States, OSRAM SYLVANIA has proved throughout its 102 years in business that it can invent itself repeatedly using technology and redirecting leadership development to attract and retain the most demand
In my last column, I discussed how every training department should establish itself as an investment, not an expense. Once this perspective is adopted, training programs need to align themselves with the organization’s best resources to guarantee success
In tough times, the argument goes, leadership development is the first thing to cut. Maybe so for some organizations, but not necessarily for forward-looking companies. From the worst of times comes the best of times, and organizations with hopes of capit
When I was a child, admittedly now a long, long time ago, one of the most favorite games we played in school and in our neighborhood was �Simon Says.� The rules of the game are incredibly simple: Do exactly, but only, what Simon tells you to do. If th
When my colleague Padma Medury and I conducted a survey on collaborative technologies and groupware in 1990, little did we know the degree to which Web-based tools would reshape and elevate this field. We discovered conferencing and collaboration tools fo
Ranked number 425 on the Fortune 500 list, and with more than $4 billion in revenue in 2001, Steelcase is the undisputed leader in the global office furniture industry. When faced with a company-wide migration from version 3.1 of SAP to version 4.6, Steel
The events of Sept. 11 rocked the airline industry to its core. To an enterprise that had weathered the storms of fuel embargos, mergers, devastating air disasters and labor unrest, there was simply no precedent for the impact of an event of this magnitud
If there is a single role that differentiates the CLO from other learning professionals, it is that the CLO must set the overall learning strategy for the enterprise. But what is a learning strategy, and what does it include? The most important element o
When Stephen E. Scholl graduated from Albright College in 1979, he was armed with a sociology degree and a healthy respect for education. And while he didn�t start out to be a teacher, a provider of educational opportunities is just what he became nonet
Managing training at a large corporation like Century 21 is no small challenge. With about 88,000 agents and 4,400 brokers dispersed across 30 countries, the paperwork alone stacks up like a mortgage application. But a mission is a mission, and at Century