Articles by:
Site Staff
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SwedishAmerican Health System: Importing Learning Processes
SwedishAmerican Health System, a nonprofit organization with 15 facilities in northern Illinois and southern Wisconsin, has to educate about 3,000 employees on new techniques and products in the field of medicine, changing government and industry relations, and company policies and procedures. The health care company’s structure and available resources for workforce learning present further challenges…
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Learning Applications: Education in Context
Knowledge drives business performance, and linking mission-critical information to each employee’s role and work is essential to success. The technology is available, but the model must adapt to changing needs.
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The CLO’s Role: What’s Next?
Once your run in the CLO position is complete, what’s next for your career? It’s a question mostly whispered over lunches, at conferences or on private phone calls, but it’s also a question every CLO needs to answer. The fact is, the average tenure for a CLO these days seems to be about three years—roughly…
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Critical Characteristics for CLO Success
The CLO’s role in the company is still fluctuating, but best practices are emerging. To earn a seat at the executive table, learning leaders must take a proactive stance and shape their own futures.
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Lehman Brothers: Uniting Strategy and Business Culture
An innovator in global finance founded in 1850, Lehman Brothers serves the financial needs of diverse customers around the world, maintaining its leadership position in equity and fixed income sales, trading and research, investment banking, private equity and wealth and asset management services. Headquartered in New York, Lehman has roughly 20,000 employees worldwide working in…
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Leading the Whole Person
In my last column, I said that too many managers are still stuck in an Industrial Age mindset that treats people as things. Many think we’ve put the Industrial Age behind us and that we’re in a new “Age of the Knowledge Worker.” They think the bad old days of robotic workers and hierarchical mindlessness…
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Evangelical Lutheran Good Samaritan Society: Establishing Educational Practices
The Evangelical Lutheran Good Samaritan Society, a nonprofit long-term health care organization with more than 27,000 residents, established its learning and strategic integration department more than five years ago to consolidate the professional education infrastructure. The organization plans to use the new systems to support career lattices for most of its approximately 24,000 employees. “Our…
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Business Intelligence for Intelligent Businesses
Information is the currency of modern business. I’m not exactly climbing out on a limb to make that proclamation—learning leaders know the intrinsic value of knowledge and data better than anyone. Business intelligence, beyond being the name of this magazine’s monthly research column, is the ultimate two-way street for today’s progressive organizations. Information flows in…

