Articles by:
Site Staff
-
Learning Business Process Outsourcing and the Journey to High Performance
What’s on the minds of learning executives today? An exclusive Accenture Learning research study has found that a single, common goal dominates the learning field today: leveraging the learning function to make a business impact and achieve high performance. Corporations and governments alike have high expectations for their learning organizations today. As companies focus on…
-
Achieving Business Results With Learning Outsourcing
Overview Learning Business Process Outsourcing and the Journey to High Performance Feature Breaking Through to High Performance: Unleashing the Power of Learning BPOHarry H. Brakeley Feature The Personal Side of Outsourcing Brian Summerfield Case StudyA.G. Edwards: Learning and IT TransformationKellye Whitney Case StudySun Microsystems: Improving Customer Satisfaction Through Learning Outsourcing Kellye Whitney Case StudyAvaya: Outsourcing…
-
2005 Chief Learning Officer Learning In Practice Awards
Executives recognized for innovative learning solutions 2005 Chief Learning Officer of the YearFirst Place – Ted Hoff, Vice President, Learning, IBM 2005 Learning in Practice Award WinnersAdditional Learning in Practice Awards and their winners are: Achieving Impact First Place – Rob Lauber, Executive Director, Learning Services, Cingular Wireless Second Place – Kate Guersch, Senior Director,…
-
Improving Strategic Implementation From the Middle
Middle managers are the engine of the business. CLOs must have strategies and programs in place to strengthen this mission-critical group.
-
Finding the Client-Vendor Balance
When outsourcing learning content and solutions, a transparent process ensures a successful relationship.
-
Leading the Whole Person
In my last column, I said that too many managers are still stuck in an Industrial Age mindset that treats people as things. Many think we’ve put the Industrial Age behind us and that we’re in a new “Age of the Knowledge Worker.” They think the bad old days of robotic workers and hierarchical mindlessness…
-
Evangelical Lutheran Good Samaritan Society: Establishing Educational Practices
The Evangelical Lutheran Good Samaritan Society, a nonprofit long-term health care organization with more than 27,000 residents, established its learning and strategic integration department more than five years ago to consolidate the professional education infrastructure. The organization plans to use the new systems to support career lattices for most of its approximately 24,000 employees. “Our…
-
Business Intelligence for Intelligent Businesses
Information is the currency of modern business. I’m not exactly climbing out on a limb to make that proclamation—learning leaders know the intrinsic value of knowledge and data better than anyone. Business intelligence, beyond being the name of this magazine’s monthly research column, is the ultimate two-way street for today’s progressive organizations. Information flows in…