Articles by:
Site Staff
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Leading the Whole Person
In my last column, I said that too many managers are still stuck in an Industrial Age mindset that treats people as things. Many think we’ve put the Industrial Age behind us and that we’re in a new “Age of the Knowledge Worker.” They think the bad old days of robotic workers and hierarchical mindlessness…
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Evangelical Lutheran Good Samaritan Society: Establishing Educational Practices
The Evangelical Lutheran Good Samaritan Society, a nonprofit long-term health care organization with more than 27,000 residents, established its learning and strategic integration department more than five years ago to consolidate the professional education infrastructure. The organization plans to use the new systems to support career lattices for most of its approximately 24,000 employees. “Our…
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Business Intelligence for Intelligent Businesses
Information is the currency of modern business. I’m not exactly climbing out on a limb to make that proclamation—learning leaders know the intrinsic value of knowledge and data better than anyone. Business intelligence, beyond being the name of this magazine’s monthly research column, is the ultimate two-way street for today’s progressive organizations. Information flows in…
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The Peace Corps: Education With a Mission
The Peace Corps reaches out to developing countries to help Americans and people of other cultures understand one another. Learning is key to mission success for a volunteer workforce that must communicate in more than 300 languages.
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Creating Value: It’s All About People
Creating data warehouses with expensive technology is not necessarily the best way to provide knowledge management.
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Are You Ready?
It’s 2010—do you know where your CEO is? OK, perhaps that line is a bit of an overstatement, but it’s indicative of a growing crisis: the pending labor shortage and the negative influence it promises for succession planning. Simply put, if you’re not a CLO for a company with a remarkably talented and surprisingly young…
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Calculating the Return On Your e-Learning Investment
Calculation ROI The key to building a credible Return on Investment (ROI) in e-learning lies in ascertaining the hard cost and revenue impact. This paper provides guidelines for quantifying the hard benefits, soft competitive benefits and individual l
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Seven Steps to Creating an Enterprise Collaboration Strategy
While most organizations emphasize collaboration, few have a strategy to foster collaborative work environments. These suggestions can help encourage information sharing to help meet organizational goals.