Articles by:
Site Staff
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What Gets Measured, Gets Better: The Application of Learning Metrics
In the end, what gets measured gets better, but is learning formally measured? How? This month’s research looks at the metrics used to assess the effect of learning on employee and overall business performance.
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Creating Value: Stay Focused on the Business Goal
CLOs must let the business goals shape the technology, infrastructure, culture and metrics of their learning initiatives.
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Globalization-at-Source Courseware Development
While board rooms and executives are broadly supportive of global training programs, budgets are limited. The cost of multilingual initiatives alone can be daunting, but the logistics of deploying multilingual content also raise unique challenges. Traditi
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Learning and Development Chair
Bachelors of Science Degree Minimum of 10 years of experience in L&D Strong personnel management skills Strong project and budget management skills Knowledge of adult learning definition, design, and development Career development activities including hiring and onboarding and development planning Strong teaming skills Strong communication skills Analytical ability and organizational development skills Must be likable…
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Crucial Conversations Skills
Many companies fail or at least limp along because we’ve become far better at “differentiation” than at “integration.” We’re world class at dividing people into amazingly narrow specialties, but scarcely literate at bringing them together to discuss probl
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Learning BPO: Overcoming the Misconceptions
Learning business process outsourcing (BPO) services are now officially the most robust segment of the corporate training field. It’s easy to understand why. Learning BPO (also known as training outsourcing) has become the logical solution for companies seeking to move from fixed to variable costs, and to shed learning functions that are not core to…
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The Personal Side of Outsourcing
When companies transfer all or part of their learning functions to an outsourcing provider, change ripples through both organizations, especially the people whose jobs are redefined. Guido Minaya—who until June 2001 was the director of learning services for Avaya’s Caribbean and Latin America region, with a staff of about two dozen—recalls his initial reaction to…
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Learning Business Process Outsourcing and the Journey to High Performance
What’s on the minds of learning executives today? An exclusive Accenture Learning research study has found that a single, common goal dominates the learning field today: leveraging the learning function to make a business impact and achieve high performance. Corporations and governments alike have high expectations for their learning organizations today. As companies focus on…

