Excellence in Executive Education: Recognizes executive education providers that have delivered a targeted executive education program for a client that has delivered measurable results.
The Regis Co.
The pace of change in the financial services industry is accelerating. Driven by smaller, more nimble and tech-enabled financial institutions, traditional financial institutions like Citi are pushed to change how they operate and who they recruit to join the company.
To ensure the expectations of its people reflected the core values of the 200-plus year old firm in the era of disruption, Citi introduced a new mission and values proposition and updated leadership standards in 2015. These six standards — develops our people, drives value for clients, works as a partner, champions progress, lives our values, and delivers results — are now embedded in recruitment, selection, performance management, talent identification, promotion practices and leadership development programming.
To carry out this vision, Citi partnered with The Regis Co. to target new Citi managing directors, an influential group that is at the pinnacle of the firm’s leadership. The Citi New Managing Director Program aligned behaviors with the new leadership standards and identified the mental models that underpin the desired behaviors.
Using design thinking methodology, the implementation team focused on the critical personal transformation required of managing directors in order to lead in the new business environment. That led to key performance metrics the target audience should exhibit in the transforming business.
The resulting solution included preassessment, simulation activities, out-of-simulation activities and post-assessment that integrated data analytics and advanced learning intelligence to measure behavior change.
Based on data collected through the program, new managing directors demonstrated an increase in the needed mental model shift. Decisions made in the simulation also showed alignment with the new leadership standards.
Babson Executive Education/Leader’s Quest
McGraw-Hill Education’s learning and development team worked with Babson Executive Education and Leader’s Quest to design Catalyst, a learning and leadership development program aimed at supporting the company’s strategy to transition to a digital learning company.
Catalyst features targeted development using hands-on learning, role-play, seminars and modeling along with coaching and feedback, followed by a 360-degree leadership assessment. Leaders took part in a program that led them into a wide range of environments focused on developing emotional and intellectual knowledge and asked participants to infer how changes would impact their business and then come up with strategic plans for the business. Mentoring then focused on action planning, exploring insights and takeaways from the learning experience and internal and external networking.
Beyond direct business results, the Catalyst program modeled the educational programming McGraw-Hill Education is pioneering through its new strategy and immersed leaders into the transformation they were charged with creating and leading.
London Business School
To meet the needs of its salespeople serving the public sector, Microsoft partnered with London Business School to design “Leading the Way in Public Sector,” an innovative corporate MOOC specially designed to help Microsoft public sector sellers who need to better engage with their customers. This first-of-its-kind program succeeded on two levels: It was the first time a business school series course for Microsoft public sector sellers was done online and the first time London Business School developed a completely digital program.
Mike Prokopeak is vice president and editor in chief of Chief Learning Officer magazine. He can be reached at editor@CLOmedia.com.
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