by Site Staff
November 1, 2002
ROI Calculators That Are Really Cost-Savings Calculators:
MediaPro Inc.: www.mediapro.com/html/resources/roi.html
Intellinex: www.intellinex.com/update/flash/index.htm
ROI Web Sites and Articles:
ASTD Evaluation/ROI Community: www.astd.org/virtual_community/comm_evaluation/comm_top_page.html
E-Learning Centre: www.e-learningcentre.co.uk/eclipse/Resources/costs.htm
InternetWeek.com “IT ROI Metrics Fall Into Four Groups” by John Berry www.internetweek.com/netresults01/net071601-3.htm
NCVER “Does Training Pay? Evidence from Australian Enterprises” by Richard Blandy, et al www.ncver.edu.au/research/proj/nr8010.pdf
ERIC/ACVE “Return on Investment and Training: Myths and Realities” by Bettina Lankard Brown ericacve.org/docgen.asp?tbl=mr&ID=106
KnowledgeNet “Determining the ROI of e-Learning” www.knowledgenet.com/pdf/roi.pdf
PeopleSoft ROI Calculators: www.peoplesoft.com/corp/en/assess_needs/roi/index.asp
Books on ROI :
“Return on Investment in Training and Performance Improvement Programs” by Jack J. Phillips www.amazon.com/exec/obidos/tg/detail/-/0884154920/qid=1032368779/sr=8-1/ref=sr_8_1/104-3688960-2834301?v=glance&s=books&n=507846&s=books&n=507846
“In Action: Measuring Return on Investment, Volume 1” by Jack J. Phillips www.amazon.com/exec/obidos/tg/detail/-/1562860089/qid=1032368779/sr=8-3/ref=sr_8_3/104-3688960-2834301?v=glance&s=books&n=507846
“In Action: Measuring Return on Investment, Volume 3” by Patricia Pulliam Phillips and Jack J. Phillips www.amazon.com/exec/obidos/tg/detail/-/156286288X/qid=1032368779/sr=8-2/ref=sr_8_2/104-3688960-2834301?v=glance&s=books&n=507846
“The ROI of Human Capital: Measuring the Economic Value of Employee Performance” by Jac Fitz-Enz www.amazon.com/exec/obidos/tg/detail/-/0814405746/ref=pd_sim_books/104-3688960-2834301?v=glance&s=books
“Info-line: Level 5 Evaluation: Mastering ROI” by Jack J. Phillips and Patricia F. Pulliam www.amazon.com/exec/obidos/tg/detail/-/1562862278/ref=pd_sim_books/104-3688960-2834301?v=glance&s=books
“Handbook of Training Evaluation and Measurement Methods (Improving Human Performance Series) by Jack J. Phillips www.amazon.com/exec/obidos/tg/detail/-/0884153878/ref=pd_gw_qpt_p_3/104-3688960-2834301?v=glance
Books on Balanced Scorecard:
“The Balanced Scorecard: Translating Strategy into Action” by Robert S. Kaplan and David P. Norton www.amazon.com/exec/obidos/tg/detail/-/0875846513/qid=1032370205/sr=8-3/ref=sr_8_3/104-3688960-2834301?v=glance&s=books&n=507846
“The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment” by Robert S. Kaplan and David P. Norton www.amazon.com/exec/obidos/tg/detail/-/1578512506/qid=1032370205/sr=8-1/ref=sr_8_1/104-3688960-2834301?v=glance&s=books&n=507846
“Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results” by Paul R. Niven www.amazon.com/exec/obidos/tg/detail/-/0471078727/qid=1032370205/sr=8-2/ref=sr_8_2/104-3688960-2834301?v=glance&s=books&n=507846
Balanced Scorecard Articles and Sites:
“The Balanced Scorecard: Measures That Drive Performance” by Robert S. Kaplan and David P. Norton www.amazon.com/exec/obidos/tg/detail/-/B00005REHA/ref=pd_sim_books/104-3688960-2834301?v=glance&s=books
Balanced Scorecard: balancedscorecard.com
The Balanced Scorecard Institute: www.balancedscorecard.org
SAS Institute’s Balanced Scorecard Solution: www.sas.com/solutions/bsc/
CIO.com “How to Use the Balanced Scorecard” by Erik Berkman www.cio.com/archive/051502/scorecard.html
Harvard Business Online Balanced Scorecard Report harvardbusinessonline.hbsp.harvard.edu/b02/en/newsletters/news-bsr_home.jhtml
Balanced Scorecard Interest Group www.aspanet.org/bscorecard/