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A Successful Service Culture Begins With Education, Not Mere Training
Training, by its nature, is tactical, prescriptive and usually differs between functions and departments. This approach can result in a fragmented understanding of service inside an organization, and moving beyond it is essential.
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2009 Learning In Practice Award Recipients Announced – Enterprise Learning and Workforce Development Leaders Honored
More than 45 awards were presented to the learning industry’s most respected leaders during a special awards ceremony on Sept. 29 at the Fall 2009 Chief Learning Officer Symposium, held at the Broadmoor in Colorado Springs, Colo.
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Outsourcing Implications Mixed From ACS-Xerox Deal
Xerox’s acquisition of ACS means opportunity for learning outsourcing, but to what degree and for whom is not yet clear.
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The Checklist for Modern Enterprise Learning
Staying current in fast-changing markets
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Turnaround at NetApp U
In just over a year on the job, Sundar Nagarathnam has turned NetApp University from an afterthought into a valued, integrated asset to the global data storage and management company.
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The Manager As Learner
Securing manager commitment to learning can be challenging, especially in uncertain times. However, gaining buy-in and delivering effective manager learning is a critical step in ensuring peak organizational performance.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
Technology
Innovations in technology are forever transforming the learning and development industry. Management needs to continue to immerse themselves in these transformations in order to keep up with current trends and changes in competing companies.
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