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The Strategic Scope
HR must approach learning in a comprehensive manner. E-learning is not simply about technology anymore; it’s about improving the performance of the enterprise and linking that to improving the performance of the people. E-learning is without question the most efficient, cost-effective way to present coursework to large numbers of geographically dispersed, busy people. A comprehensive…
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Learning: Problems and Solutions
In this day and age, travel can be seen as a necessary evil. But the key word in the phrase “necessary evil” is “necessary,” and often you have to take to the road.
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Bridging the Apathy Gap
It’s probably safe to say that you are already a true believer. You believe that learning, knowledge management and investing in human capital leads to competitive advantage in this rapidly changing information economy, right? And your peers and colleague
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The Desire to Collaborate
Over the past three years, the enterprise conferencing market has been under attack by Web conferencing providers. For years, the competition among videoconferencing companies was brutal enough, but the rapid growth and acceptance of Web conferencing comp
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CenterPoint Energy: Powering Up Learning
CenterPoint Energy was formed in October 2002 when Reliant Energy split its regulated and non-regulated companies. The unregulated company became Reliant Resources, and the regulated company became CenterPoint Energy. CenterPoint Energy is now one of the
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Business & Training: On the Same Page
Have you ever been in a meeting between two competing departments or groups? One of the more interesting dynamics during these interactions is how each side will often misinterpret the other. Having met with both sides following these meetings, I am often
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Ed Sketch: Ford’s Drive Toward Quality Education
Everyone who has spent any time around business knows about the innovations Henry Ford brought to the industrial world, first and foremost with the creation of the assembly line production system. It’s not surprising that the Ford Motor Co. is still an in
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Minolta: Developing a Quality Team
With approximately 6,000 in-house and dealer-affiliated service technicians to train, Minolta’s Business Products Group (BPG) has had to innovate in order to keep up with frequent new-product rollouts. Minolta is a leading manufacturer of image informatio












