-
Royal & SunAlliance: Ensuring World-Class Performance
With around 50,000 employees and operations in more than 40 countries, Royal & SunAlliance, a leading global insurer, faces numerous challenges in getting learning to its employees. In October 2002, Royal & SunAlliance took the fir
-
Technology to Enhance the Learning Experience
It is rare to pick up a training industry magazine without seeing multiple references to e-learning or other types of technology. It can be challenging to decipher exactly what each tool has to offer and how you can match the right technology with a given
-
American Standard: Tracking the Bottom-Line Impact
American Standard may be best known for its white porcelain toilets, but the Piscataway, N.J.-based corporation encompasses far more. In fact, plumbing products account for barely a quarter of the annual revenues of American Standard Cos., an organization
-
Cathay Pacific Airways: Taking Off With E-Learning
Cathay Pacific Airways was founded in 1946 and since then has grown its business to encompass nearly 50 destinations in 29 countries. When Cathay Pacific Airways invested more than $250 million in e-business, a part of that change in the company’s strateg
-
Ways to Find World-Class Practices
World-class practices can be identified either to address a particular strategic objective in your game plan or as part of your ongoing scanning for opportunities to add value to your […]
-
Leveraging World-Class Practices for Your Strategic Game Plan
World-class practices can operationalize the objectives in your strategic game plan, which will improve your Balanced Scorecard (BSC) results: Internal Learning and Development Consortiums: When L&D is decentralized, establishing an […]
-
Integrating World-Class Learning and Development Practices
Leaders in business, government and nonprofit sectors face the constant challenge of cutting costs, improving customer satisfaction and productivity and retaining the talent to run their organizations successfully. These challenges make it critical for le
-
Six Sigma Reference List
There are many sources of information on Six Sigma, including books, journals, articles, videos, e-learning CDs and Web sites. The following list does not represent an exhaustive search of all […]











