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KLA-Tencor Corp.: Integrating Learning and Company Action
For semiconductor manufacturers such as Intel and Texas Instruments, building the wafers, or the matrix of information computer chips that make up a large part of their business, brings a high potential for error. KLA-Tencor builds process-control solutions to correct these errors with inspections at each phase of productivity that can maximize yield and identify…
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The CLO’s Critical Role: Nine Areas for Action
After presenting chief learning officers with a self-assessment in his last column, Jack Phillips offers nine action areas to help improve the learning organization and connect it to business goals and strategy.
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Managing Performance Through Learning
Education is important to the organization’s advancement, but the CLO must go beyond learning offerings to ensure education is designed to improve individual and organizational performance.
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Leveraging Knowledge Management: The Curriculum Map
How can the relationship between knowledge and e-learning be leveraged to create learning? The main objective of knowledge management is to collect, store, disseminate and use knowledge throughout an enterprise. Knowledge objects can be documents, articles, PowerPoint slides, audio files, Web sites and other sources of information, typically made accessible to employees through a network…
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Advanced Learning Technologies: Supporting Performance
Despite learning delivery advances, most organizations still follow a traditional learning model. As a result, information is not always available at the time of need. Technology solutions offer anytime education.
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CornerStone Propane: Nurturing Diversity With Perceptual Styles Training
Built principally through acquisitions, Cornerstone Propane had a diverse workforce with a wide range of philosophies. Perceptual styles training helped establish a common thread of understanding and purpose.
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Workforce Agility a Must to Leverage Competitive Advantage
Most organizations agree that the workforce is as much of an asset as technology and must be leveraged to its best advantage. According to a workforce agility study commissioned by Convergys Employee Care to assess the extent to which organizations develo
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Fostering Productivity on New ERP Systems
Every forward-thinking enterprise values productivity, which is one of the first things to suffer when technological systems are not end-user-friendly. Finding a compatible vendor, one who provides efficient, cost-effective, real-time learning and support












