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Jane Hutcheson: Banking on a Learning Culture
Today’s learning must keep up with business demand and strategy. As vice president of learning and development for Toronto Dominion Bank Financial Group, Jane Hutcheson ensures education is a top-priority investment.
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Hewlett-Packard: Maximizing Technology to Enable Change
Hewlett-Packard focuses on innovation, which has helped the company weather market challenges and close the biggest technology company merger in history. Here’s how HP ensures ongoing workforce development.
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On Being a Chief Learning Officer
More companies are creating positions for senior-level learning leaders, but not all CLOs share the same roles. Here are the actions top-notch learning executives should take, and the issues they should consider.
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Effective Learning: Blending Old and New Technologies
Advanced technology is designed to help streamline business and increase productivity. The challenge lies in training employees to use new tools. The best method is to implement blended learning.
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The Box Paradox in Learning
While no one can ever get truly “outside the box,” the things that ensure success today will change tomorrow, requiring innovative thinking. A creative workforce can help manage that change.
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Intellicare: Managing Patient Relationships Through Learning
It would be something if every enterprise had a staff of well-seasoned agents to give customers advice and keep them healthy. Even better, what if your enterprise was made up of a staff of trained agents–nurses–whose job is to keep patients healthy?
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Centralizing Back-Office Functions Means More Money for Learning
Outsourcing corporate back-office functions means significant bottom-line savings in learning. The back office involves the set of services that can be centralized into a shared-service model and done in a repeated fashion.
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Olympus Medical: Using an Online Learning Medium to Boost the Bottom Line
With a rapidly accelerating business load, 250 sales staff, 80 field engineers and approximately 350 repair technicians spread out around the globe, online training proved to be a welcome addition to the organization’s learning program. Olympus Medical ad











