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A.G. Edwards: Learning & IT Transformation
When A.G. Edwards & Sons Inc. began a period of IT transformation—developing the new technological capabilities required for the company to grow and prosper in the coming years—the company realized […]
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Avaya: Outsourcing for Business Results
When Avaya—a global leader in business communications software, systems and services—prepared to embark on an aggressive schedule of new product launches, a key success factor was making training programs immediately […]
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Learning Business Process Outsourcing and the Journey to High Performance
What’s on the minds of learning executives today? An exclusive Accenture Learning research study has found that a single, common goal dominates the learning field today: leveraging the learning function […]
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Critical Characteristics for CLO Success
The CLO’s role in the company is still fluctuating, but best practices are emerging. To earn a seat at the executive table, learning leaders must take a proactive stance and shape their own futures.
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Evangelical Lutheran Good Samaritan Society: Establishing Educational Practices
The Evangelical Lutheran Good Samaritan Society, a nonprofit long-term health care organization with more than 27,000 residents, established its learning and strategic integration department more than five years ago to […]
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Business Intelligence for Intelligent Businesses
Information is the currency of modern business. I’m not exactly climbing out on a limb to make that proclamation—learning leaders know the intrinsic value of knowledge and data better than […]
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Formalizing Informal Learning
The process of learning isn’t changing, but the way we deliver and enhance it at an enterprise-wide level is. CLOs must rethink their organizational role to benefit from the rise of informal learning.
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Boeing’s Bonnie Stoufer Helps Learning Take Flight
Boeing jetliners carry millions of passengers around the globe on a daily basis. Bonnie Stoufer, vice president for learning, training and development at Boeing, helps learning take flight for a workforce of 155,000.