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Performance Coaching Breakthrough
The lack of process integration, breakdown in management communication and vacuum of accountability create problems with learning in performance-based environments. Coaching is one possible solution.
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Skills for Tomorrow’s Leaders
The enterprise education industry has hundreds, perhaps thousands of answers to all manner of learning and development questions. E-learning and online learning provide point-of-contact information in a cost-effective and easy-to-update format. Classroom
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Cleveland Clinic Health System, East Region: Educate, Retain, Succeed
The Cleveland Clinic Health System’s East Region (CCHS-East) is comprised of Hillcrest, Euclid, Huron and South Pointe hospitals, all of which are located within Cuyahoga County in northeastern Ohio. These four hospitals have more than 1,000 beds and offer a full spectrum of health care services. The CCHS-East hospitals were part of a group before…
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Change Management: Resilience Training
Smart businesses know what changes they need to make, as well as how to achieve them. A systematic and disciplined process to address resistance builds workforce resilience, allowing changes to occur seamlessly.
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Yale-New Haven Health System: Adapting to Growth Transitions
With three hospitals and multiple affiliates throughout Connecticut, the Yale-New Haven Health System serves more than a million patients each year. This private nonprofit company has grown significantly in the past few years: It had about 12,000 employees and revenues of around $1.5 billion last year, compared with less than 10,000 workers and $1 billion…
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The CLO’s Role in Mergers and Acquisitions
In 2004, merger and acquisition transactions reached their highest mark since record year 2000, and the deals just keep coming. CLOs are essential to prepare their businesses and break down barriers to M&A success.
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CLOs: The Maestros of Learning
Few corporate leaders carefully consider the benefits of organizational learning, neglecting to provide training and development with necessary resources. How can CLOs solve this problem?
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British Airways: The Wings of Learning
Learning is essential for British Airways’ 46,000 employees. Training and development help the airline ensure top-level service for travelers flying to more than 550 locations around the world.












