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Changes Ahead
Is your organization ready for massive change? Have your people learned how to cope with increasingly fast cycle times, escalating ambiguity and avalanches of incoming information? Do you have a Plan B if your current structure proves too brittle? Futuris
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Trends and Tactics
We’ve recently been through another New Year celebration, and once again I’ve noticed the deceptively obvious: Unless there’s a major snowstorm overnight on Jan. 1, one year looks pretty much like the next.
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Turner Construction Company’s James Mitnick: The Business of Building Learning
James Mitnick, senior vice president of Turner Construction Company, knows the ins and outs of his organization. He should. He’s spent the past 35 years acquiring and sharing knowledge, and helping to secure Turner’s place as one of the top companies in
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Scotiabank: Cashing In on a Community of Learning
Many companies embrace a centralized learning model to offer learning and development opportunities to their various employee populations. Scotiabank, which offers retail, commercial, corporate and investment banking services to millions of customers arou
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Getting It Right: How to Learn From the Past
In the past decade, I have had the opportunity to review the effectiveness (or lack of it) of at least 100 learning and development centers and corporate universities. A center and its programs are often impressive on paper, but a deeper analysis sometime
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The Power of the Human Voice
One of the most powerful and underused learning tools readily available to the CLO is the recorded human voice. With widely dispersed knowledge workers whose expertise is in need of constant updating and expansion, it is surprising how few companies use t
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Effective Learning Governance Drives Business Results
A growing number of enterprises are centralizing learning capabilities and building shared service centers to enhance their learning efficiency and effectiveness. According to a 2005 study from Bersin & Associates, areas where shared services
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Are You Measuring the Right Things?
There is a saying in business: What gets measured gets done. Organizations that effectively manage their measures achieve superior results. In all sectors, leaders use measures to drive organizational improvement and outperform their competitors. Howeve












