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Siebel: Virtual Labs Enable Global Learning
Virtual technology followed closely on the heels of e-learning as the next big thing to replace instructor-led classroom learning with one notable exception: E-learning has to be specially adapted to get the same impact as classroom programs, and even then it doesn’t always cut it due to a lack of interactivity. Virtual technology, on the…
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The Learning Horizon: Tomorrow’s Technologies
In the near future, technology will help CLOs streamline packages of learning content, communication and integration. However, this change will require collaboration within the industry and an integration of the different technologies corporations use aro
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CLO Competencies: The Path for Future Learning Leaders
Many of today’s CLOs are between the ages of 45 and 55. As this generation retires and the next one moves in, what work experiences and competencies will these new learning executives need? What is the definition of the future CLO?
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Are You Ready For Podcasting?
Everyone says podcasting is easy: Just start using a microphone and record an interview, and you are on your way to creating a podcast. Well, after doing several podcasts, I disagree. There are a number of lessons you should keep in mind before you embark on the podcasting journey. After interviewing more than 150 chief…
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Countrywide Financial Corp: Improving the Quality of IT Education
As one of the nation’s leading mortgage and financial-services companies, Countrywide Financial Corp.’s overall success is greatly reliant on the knowledge and proficiency of its 4,500-plus IT professionals. In fact, Countrywide uses more than 1,400 different business-critical technologies and applications on a day-to-day basis. That’s why Countrywide Executive Vice President and Chief Technology Learning Officer…
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Quality Control: Lessons from (and for) Mid-Market Companies
The challenges learning and development organizations face can intensify for mid-market companies. Due to limited communication with senior leadership, IT-infrastructure confines and budget constraints, many mid-market companies struggle to establish lear
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Army National Guard: Evaluating Educational Effectiveness
A recurring news item of late has been about branches of the U.S. military missing their annual recruiting goals, instigating fears of a manpower shortage in the services. Particularly stretched in terms of personnel is the Army National Guard, which has gone above and beyond its traditional mission to put more boots on the ground…
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Best Practices in Learning Governance
Many organizations now view learning less as a cost center and more as a driver of enterprise value. With this shift in perception, enterprise-learning governance becomes more important and more strategic to an organization’s ability to thrive.












