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The Extended Enterprise LMS
Although major learning-and-development shifts occur, surprisingly they are rapidly accepted, assimilated and accommodated, often with relative ease, finally emerging as new operating norms. Happily, in the process there is evidently a hidden hand or disc
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Human Systems Dynamics: New Rules for an Evolving Game
The rules for corporate and individual performance are changing. Your employees need to develop new competencies to adapt effectively to their emerging environments, and they will develop these skills and concepts through innovative systems and delivery m
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Flying in Formation: The Organizational Commitment of Training and Development
Organizations around the world continue efforts to maximize the productivity of their employees in the face of competitive, legislative and socioeconomic change. More and more, senior learning professionals are being asked to enhance employee performance
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Aligning Learning With Strategy
CLOs are pressured to justify their investments in learning. A CLO always has to answer the CEO’s questions: Why should we invest in this learning program, and how will it help us execute our strategy? And how can we measure the return on this investment?
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Verizon: Calling on Learning Success
Verizon is the largest provider of wire-line and wireless communications in the United States, with 139 million access lines and 36 million wireless customers. The company has more than 167,000 employees with over 80,000 in critical field-service position
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Risk-Mitigation Strategies to Increase Learning ROI
One sign of the increasing impact and scope of corporate learning today is that CLOs are starting to focus on risk-mitigation strategies. Budgets are being scrutinized, and learning executives are being asked to show a clear return on investment. With inc
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Learning Investments: More for Less
In the dot-com days, many companies were willing to invest more to get more. Companies would invest in changing a process to improve customer satisfaction, even if it took more labor hours. They would purchase more capable technology, even if it cost more
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Managing Intangible Assets Represents Opportunity for Learning Leaders
Since the middle of the 20th century, the developed world has experienced a substantial shift from manufacturing-based economies to a global services- and knowledge-driven economy. Along with this shift has come a shift in valuation for large enterprises.