-
Bell Canada’s Mary O’Hara Connects the Workforce to Learning
Mary O’Hara, vice president of people development for Bell Canada, takes a holistic approach to the learning curve for Canada’s largest communications company. Pride, trust, intuition and more lead to performance excellence.
-
What Gets Measured, Gets Better: The Application of Learning Metrics
In the end, what gets measured gets better, but is learning formally measured? How? This month’s research looks at the metrics used to assess the effect of learning on employee and overall business performance.
-
Inova Health System: Learning for Healthy Leadership
The Inova Health System in northern Virginia consists of more than 14,000 employees, multiple hospitals and 33 separate facilities that serve patients with more than 1,500 licensed beds. The Inova Learning Network (ILN), under the guidance of Assistant Vice President of Talent Management and Chief Learning Officer Marcia B. Riley, is focused on creating an…
-
Siemens: Taking Action in Management Development
Siemens is a Germany-based company with approximately 420,000 employees and about 75 billion Euros (approximately $100 billion U.S.) in revenue and a presence in more than 190 countries. The majority of its revenue—80 percent—is generated outside its home market of Germany. Siemens truly is a global organization. In 1997, Siemens started a management learning architecture…
-
Unhappy Execs, Retention Issues Plague Organizations
The anticipated, and potentially huge, skilled-workforce shortage that may appear as baby boomers approach retirement age is a hot topic among senior management these days. A recent survey by ExecuNet reveals that many executives not in line for retiremen
-
Breaking Through to High Performance: Unleashing the Power of Learning BPO
Organizations increasingly seek trusted collaborators to help them achieve high performance through their learning function. The greatest opportunities, especially for businesses, will come from total enterprise learning outsourcing strategies that have the potential to transform a company—supporting growth, innovation and competitive differentiation. Learning Strategies That Drive Growth Around the globe, executives from every industry are…
-
A.G. Edwards: Learning & IT Transformation
When A.G. Edwards & Sons Inc. began a period of IT transformation—developing the new technological capabilities required for the company to grow and prosper in the coming years—the company realized that reskilling its IT workforce would be a key ingredient to overall success. Because of the scope of the work and the strategic importance of…
-
Sun Microsystems: Improving Customer Satisfaction Through Learning Outsourcing
In the beginning, Sun Microsystems Inc. (Sun) did it all when it came to customer education. Its learning professionals designed and developed training and delivered it in Sun’s classrooms. Of Sun’s roughly 35,000 employees, some 1,400 were dedicated to the educational space. Eventually, top management wanted to know something: Why wasn’t Sun, a partner-driven company,…












