Talent Management
An organization’s talent management encompasses the acquisition and strategic development of talent, as well as leadership’s responsibility to the organization’s culture that attracts talent to the company.
Looking Forward: The Learning & Development Industry in 2006
Each year brings with it a mix of new potential challenges and solutions for chief learning officers everywhere. With 2006 upon us, IDC asked Chief Learning Officer magazine’s Business Intelligence Board which areas of the learning and development industr
Building Goodwill to Last the Year Through
You don’t often hear about employees returning holiday cash or check bonuses, but research indicates that non-monetary, more personal gifts may have a greater, longer lasting impact on employees. Further, Beverly Kaye, founder and CEO of Career Systems In
Editor’s Letter – Saluting the Best
Have you ever seen a general cry? Well, I haven’t either, but I’ve seen one give a heartfelt speech, relinquishing a crown he wore proudly to a worthy successor. And while his kind words might not have filled all eyes in the audience with tears, he c
International Incidence
As someone who loves to travel and meet new friendly faces, I’ve been fortunate in my professional life. In addition to frequent-flying around North America more times than I can remember, I’ve walked on the Great Wall of China, sipped coffee in the shado
MB Financial: Using Technology to Meet Compliance Needs
Chicago-based MB Financial Bank is one of the largest independent banks in the city and prides itself on providing financial services to customers with a personalized, relationship-oriented touch. This operating style is taught through MB University (MBU)
DaimlerChrysler Services Mexico: Improving Customer Service Training
The company’s credit analysts are long-term employees accustomed to doing things in a methodical and often lengthy fashion. They viewed their role as gatekeepers preventing risky deals from being written, rather than facilitators looking for creative ways