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Customer Education: Expanding Revenue and Driving Business Growth
High-performing learning organizations are twice as likely to offer customer or channel partner education. These companies understand that learning enables top-line growth and increases shareholder value.
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Microsoft: Promoting Product Preparation
Software giant Microsoft, which provides operating systems for many–if not most–of the world’s approximately 600 million personal computers, frequently releases new products. This steady stream of rollouts has been a constant test for the company’s learning and development teams, particularly in delivering content to sales and support professionals who need to know product characteristics almost…
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Halliburton: Going the Distance in Corporate Education
“We trained over 850 global subject-matter experts on SAP using Interwise technology virtually,” said Mike Saidy, project manager of Interwise technology at Halliburton. “These people were in over 100 countries worldwide. All of the virtual training was conducted in Houston (the site of Halliburton’s corporate headquarters) by subject-matter experts, and no travel was involved at…
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GE Consumer Finance: Expanding Global Training, Expanding Business
As vice president of training and development for GE Consumer Finance, Ginny Ertl is responsible for creating a global learning community. With her help, 32,000 employees help bring good things to light.
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Governance: The Next Learning Gap
Savvy CLOs are poised to close the next learning gap—enterprise learning governance. The key to success is understanding people processes and knowing how to leverage organizational disciplines effectively.
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Turn the Channel: Learning for the Extended Enterprise
Providing learning to channel partners helps increase revenues and satisfy customers. Business Intelligence Board research reveals opportunities to build on efforts and create successful learning for the extended enterprise.
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The M&E Factor: You Can’t Afford Not to Measure
Not only can you measure value, it’s a must in running your business today. It is critical to allocate people, budgets and processes to develop meaningful measurement and evaluation (M&E) for your organization. Whether you are looking for retu
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E-learning Tied to Sales Increases
Delivering e-learning to the sales force might be one of the best ways for an enterprise to build measurable business impact and increase productivity according to a recent report from brandon-hall.com. Companies that participated in the study, including












