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The Power of Diversity
Diversity can be an unrealized asset in the organization. To realize its full potential, learning executives must ensure diversity is recognized for its tactical value.
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Strategic Collaboration: The New Key to Growth
With profit pressure on, companies must innovate to maintain customer loyalty. Strategic collaboration is an innovative business strategy that may provide relief.
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The Voice of the Customers
Goldman Sachs CLO Steve Kerr believes CLOs can maximize their impact by getting learning involved throughout the organization. Understanding that customers speak with many voices is key.
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Caterpillar: Measuring Learning for Process Improvement
With some 80,000 employees around the world, and nearly half of its workforce outside of the United States, Caterpillar Inc. has a hand in construction, mining, energy and forestry industries. The company spends a significant portion of its annual learning budget working to ensure that the learning it provides is relevant and appropriate. “We’re doing…
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Productive Procedures to Overcome Performance Impediments
To meet productivity goals, learning and development components must be available at all levels of the business. Organization, written procedures and a learning culture help boost productivity and the bottom line.
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Cleveland Clinic Health System, East Region: Educate, Retain, Succeed
The Cleveland Clinic Health System’s East Region (CCHS-East) is comprised of Hillcrest, Euclid, Huron and South Pointe hospitals, all of which are located within Cuyahoga County in northeastern Ohio. These four hospitals have more than 1,000 beds and offer a full spectrum of health care services. The CCHS-East hospitals were part of a group before…
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Implementing a Collaborative Approach to Learning
A seat at the table and ultimate success are both tied closely to profitable growth. The more learning leaders can build collaborative capabilities to help close the value gap, the more visible the learning organization becomes.
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Becoming a Strategic Activist
No one has articulated the link between workforce performance and business strategy better than Stanford University professor Jeffrey Pfeffer, in his book “The Human Equation.” “Success,” Pfeffer wrote, “comes from implementing strategy, not just from having one.” And where does that implementation capability reside? In “the organization’s people, how they are treated, their skills and…












