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Strategic Collaboration: The New Key to Growth
With profit pressure on, companies must innovate to maintain customer loyalty. Strategic collaboration is an innovative business strategy that may provide relief.
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The Voice of the Customers
Goldman Sachs CLO Steve Kerr believes CLOs can maximize their impact by getting learning involved throughout the organization. Understanding that customers speak with many voices is key.
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Caterpillar: Measuring Learning for Process Improvement
With some 80,000 employees around the world, and nearly half of its workforce outside of the United States, Caterpillar Inc. has a hand in construction, mining, energy and forestry industries. […]
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Productive Procedures to Overcome Performance Impediments
To meet productivity goals, learning and development components must be available at all levels of the business. Organization, written procedures and a learning culture help boost productivity and the bottom line.
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Cleveland Clinic Health System, East Region: Educate, Retain, Succeed
The Cleveland Clinic Health System’s East Region (CCHS-East) is comprised of Hillcrest, Euclid, Huron and South Pointe hospitals, all of which are located within Cuyahoga County in northeastern Ohio. These […]
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Implementing a Collaborative Approach to Learning
A seat at the table and ultimate success are both tied closely to profitable growth. The more learning leaders can build collaborative capabilities to help close the value gap, the more visible the learning organization becomes.
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Becoming a Strategic Activist
No one has articulated the link between workforce performance and business strategy better than Stanford University professor Jeffrey Pfeffer, in his book “The Human Equation.” “Success,” Pfeffer wrote, “comes from […]
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E-Learning: Use it Wisely
E-learning has become an accepted educational tool due to its quickness, cost-effectiveness and reach. To use it wisely, learn the four basic areas where e-learning excels.