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The Value of Human Capital: A Micro-Level Approach
In October, we focused on the macro-level view of the value of human capital. August’s article explained how value is placed on human capital using logic and intuition—the intangibles. This month, the micro view will be examined, showing how detailed impa
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The Benefits of Work-Life Management
Die-hard employees who spend some part of every day doing work—whether in the office or from home via a Blackberry—might sneer at the notion of work-life management, but getting one’s life in order can actually benefit the work side of the balance.
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MB Financial: Using Technology to Meet Compliance Needs
Chicago-based MB Financial Bank is one of the largest independent banks in the city and prides itself on providing financial services to customers with a personalized, relationship-oriented touch. This operating style is taught through MB University (MBU)
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Schneider Electric: Global Awareness Enhances Communication Value
Schneider Electric is a global leader in electrical distribution, secured power and automation management. Business growth has created an operations shift from cost control to talent management, and this new focus has made it essential for the company to
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Canon USA: Managing Learning for the Extended Enterprise
To sustain a competitive advantage in the 21st century, organizations must continually seek to improve performance. An example of this is the Imaging Systems Group (ISG) at Canon USA, which continues to accelerate business results through the strategic us
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Verifiable Value: The Learning Effectiveness Model
In some instances, success is the achievement of something desired, planned or attempted. For example, for a struggling high school football team, winning a game or two might be a reasonable accomplishment at the end of the season. However, for a professi
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Educating the Extended Enterprise
Companies find that bottom-line performance is influenced by people and processes outside the company’s four walls in the extended enterprise.
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A Successful Outsourcing Engagement, Step-by-Step
To conduct a successful outsourcing engagement, learning organizations must devote considerable time and energy to pre- and post-planning. Jim Hanlin, Ph.D, chief operating officer of TrainingOutsourcing.com, describes the relationship between the learnin