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A Successful Outsourcing Engagement, Step-by-Step
To conduct a successful outsourcing engagement, learning organizations must devote considerable time and energy to pre- and post-planning. Jim Hanlin, Ph.D, chief operating officer of TrainingOutsourcing.com, describes the relationship between the learnin
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Guarding the Treasure: Security and Your HCM Initiative
While human capital management presents different challenges to the public and private sector, both must address one common issue. The flow of educational content from creation to the end user must be watched closely to maintain security of critical busin
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Wescom Credit Union: Coaching Boosts Performance
With more than $3 billion in assets, 34 branches across Southern California and over 250,000 members, Wescom Credit Union is among the largest credit union cooperatives in the country. Making sure that each member’s needs are met is just one way Wescom sets itself apart. This is most evident in the credit union’s Member Service…
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Learning Management: The Enterprise Approach
The high-impact learning organization can be vitally linked to the management system that serves as its foundation. However, there are some pitfalls to successful implementation. Learn more about choosing an enterprise LMS.
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U.S. Department of Energy: Knowledge is Power
With responsibility for forming and executing U.S. energy policy, the Department of Energy must maintain a knowledgeable, qualified workforce. That’s why its 14,000 employees and 120,000 contractors have access to the most up-to-date learning content.
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Value Creation and Measurement in Learning Environments
The costs, benefits and ROI of learning present a continual challenge for CLOs. Evolving tools and technologies can help organizations apply business analytics to measure learning’s impact and effectiveness.
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Enterprise Excellence: Transforming Learning Into Knowledge
Harnessing the knowledge of the workforce can provide insight into trends, innovations and the barriers to top performance. Using employee intelligence, smart CLOs can scan the marketplace and help hone business strategy.
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British Telecom: Leadership Drives Enterprise Excellence
British Telecom, a European provider of telecommunication services, serves 29 million business and residential customers in the United Kingdom alone. The past three years have represented a tumultuous time for British Telecom, as organizational governance, regulatory initiatives and technological innovation have completely driven the restructuring of the organization. Paul Reynolds, CEO of British Telecom Wholesale,…












