-
The Performance Learning Culture To-Do List
For the modern enterprise, the lines between learning and performance management grow increasingly blurred and rightfully so. The two are linked by one very important factor: an increasingly relevant need for dedicated, highly skilled employees who can ad
-
ROI Controversy Rooted in Expectations
Learning leaders can’t reach consensus on something almost all of them value intensely: measurement of learning impact on the business. ROI measurements or metrics continually spark conversations and debates in the enterprise education space. Parties on b
-
On the Edge and In Control: A New Kind of Training for Technical Support
Organizations that are oblivious to the realities of their customers’ complex, interconnected IT environments are at risk — as are those that attempt to outsource the complexity.
-
T-Online: Bringing Learning Online for Call Center Workers
The call center is one of the most important points of contact between a company and its customers. Ineffective call center operations can affect customer retention and loyalty, not to mention an organization’s ability to fulfill whatever need that prompt
-
Increasing the Strategic Value of Learning Organizations
Learning organizations are being challenged to create learning that impacts business outcomes. To be of strategic value, learning activity must be evaluated in terms of future impact, not merely as a cost on this period’s reported earnings statement.
-
Cisco: Engineering Success through Learning
Cisco: Engineering Success through Learning
-
Using Learning to Change Organizational Culture
Most CLOs believe they could help foster the relationship between enterprise learning and organizational change. But, convincing leadership to let learning step into these changes? Well, that’s another story.
-
Microsoft: Learning Outside the Box
Unlike many organizations its size, Microsoft has no single chief learning officer. Instead, Microsoft’s nearly 65,000 employees fall under one of four major learning organizations.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
Measurement
The overall performance of a business can be measured in a number of ways. Its success can be evaluated based on the organization’s training and learning programs, and its ability to adapt to change.
Search the website
Library
NewsWire
