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Blended Delivery: Mixing Modalities
Today, blended learning refers to the range of delivery options available to learning professionals, including classroom-based, instructor-led training; synchronous or asynchronous e-learning; portable technologies and on-the-job training. With so many al
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Human Resources: Culture Stewards in High-Performing Companies
What creates high-performing companies? It’s a question every customer, investor and employee tries to answer, and one that academics and business theorists study and debate incessantly.
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Higher Learning, Corporate Style: How Capital One University Developed Seamless Portals
Capital One University doesn’t have a campus. It doesn’t even have a building. What it does have is a companywide online presence that has paid dividends, largely because it is seamless and user-oriented. Capital One’s learning team knew it had to concentrate on each individual user, which meant personalizing the system, making it as intuitive…
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Learning Portals: Supporting Corporate Objectives
In today’s Web-savvy world, the technology to develop user control offers the best opportunity for improved learning and productivity. That’s a far cry from the prevailing approach of only a few years ago, and it says much about how we have evolved from i
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Linking Learning Strategy to the Balanced Score Card
Initially introduced in the early 1990s as a way to help companies translate their corporate mission to all levels of an organization, the balanced score card has evolved into a strategic change management and performance measurement process.
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Best Practices: CLO as Diplomat
With two decades of experience as a learning leader, Time-Warner Cable CLO Pat Crull has been practicing successful CLO habits even before such terms were coined. With a background in clinical psychology, including a doctorate from Northwestern University, Crull knew plenty about how people learn but less about how businesses earn. She soon saw the…
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Seven Best Practices CLOs Must Master
As the CLO’s role has evolved, the expectations of learning leaders have grown, as well. Despite this growth, CLOs need to keep a close watch on their basic competencies. To achieve and maintain success, CLOs must master seven best practices.
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Managing Director, Professional Development
BAI, the financial services industry’s leading professional organization, is seeking a Managing Director, Professional Development to lead our St. Louis based Professional Development Group. If you are a thought leader with significant experience in trai












