Measurement
The overall performance of a business can be measured in a number of ways. Its success can be evaluated based on the organization’s training and learning programs, and its ability to adapt to change.
ROI Resources
On the surface, calculating and controlling return on investment would seem a logical move for business leaders like yourself. Enterprise education isn’t an inexpensive function, and corporations have both a need and a duty to wisely manage costs, which o
Learning From Disappointment: When Learning Solutions Fail to Deliver
Learning solutions are routinely implemented with the promise of delivering results. Too often, the results are disappointing. While the factors creating the lack of success are varied, they can usually be grouped into 10 familiar categories.
Evaluation as a Strategic Tool
Why is evaluation important to you, the learning executive? This article will attempt to answer this question from the point of view of someone who directs the training efforts for the entire enterprise.
Measuring the Relevant Business Impact
CLOs know that metrics and measurement programs are more successful when they come from a deeper business need or reflect the kind of business thinking that already pervades the culture. Programs that are imposed artificially from the outside and that are
Learning from Disappointment: Why Learning Solutions Fail to Deliver Results
Learning solutions are routinely implemented with the promise of delivering results. Too often, the results are disappointing. While the factors creating the lack of success are varied, they can usually be grouped into the categories described in this art
Sandy Spring Bank: Banking on Learning Success
With more than 600 employees and operations in commercial and retail banking as well as trust services, the bank distinguishes itself by providing the very best client service in the communities it serves.
New Horizons Computer Training Centers: Cultivating Talent
New Horizons does an exceptional job of this by ensuring that all levels of management are deeply involved in the development, coaching and mentoring of the network members.
Learning and Performance Support for Customers and Channel Partners
Ongoing research into best practices among high-performance learning organizations is pointing to characteristics that, significantly, are sustaining a measurable impact on the business performance of their companies.
Talent Management: Valuing Human Capital
It is the job of the learning organization to mold individuals to maximize their potential, to help employees find their true talents and leverage them on the job, and to arm the workforce with the knowledge and skills necessary to perform in an exception
Jeanette Graebener: Engineering an Inventory of Minds at SAIC
Jeanette Graebener loves her job. Now, as the vice president for corporate education at SAIC and chief learning officer for SAIC University, with the responsibility of educating more than 43,000 people worldwide, her passion for her work and the strides s
Volvo Construction Equipment: Building Sales Success
Volvo Construction Equipment (Volvo CE) develops, manufactures and markets equipment for construction-related industries, including a range of wheel loaders, hydraulic excavators, articulated haulers, motor graders and compact equipment. Ensuring that the
Creating an Effective IT Learning Program
Today, organizations are discovering the positive impact that learning has on productivity. This is apparent with the recent inclusion of world-class behaviors and employee development at executive levels. Both trends place an increased importance on the
Business-Based Learning: Innovative Delivery to Increase Productivity
Within today’s fast-paced business economy, learning can no longer be isolated from daily business activities. Learning must be repackaged so that it transforms from an overhead expense to a strategic business tool. In other words, how do learning consume
Investing in Learning: Consider Value, Not Just ROI
ROI, or return on investment, is king in today’s business world. Touted routinely by managers and project leaders, ROI is used as a selling point in print advertisements and is featured regularly in news and business discussions because, for every purchas