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Educating a Global Workforce
Global companies have struggled for decades with the creative tension that exists between the corporate imperative to set a global culture and targets and the equally important requirement to embed sufficient flexibility to allow local cultural adaptation
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Informal Learning: A Sound Investment
Workers who know more get more accomplished. People who are well connected make greater contributions. The workers who create the most value are those who know the right people, the right stuff and the right things to do. It’s all a matter of learning
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Deb Capolarello: Managing Culture Change at MetLife
With a career history that includes multiple cross-functional roles, Deb Capolarello, senior vice president and chief learning officer for MetLife, knows the value of varied experience.
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Kinko’s: Documenting Success
With 20,000 team members working in more than 1,100 different locations, Kinko’s understands the value of training that can be delivered anytime, anywhere. To help reduce costs associated with instructor-led training and to enable a blended learning solut
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Huffy Bicycles: Learning New Ways to Prosper
Huffy Bicycles has been the core business of Huffy Corp. for more than 50 years. Most of that time the company featured one brand, Huffy, which was a market leader in inexpensive juvenile bicycles primarily sold through mass-merchandisers like Wal-Mart, T
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Southwest Airlines: Employee Education Takes Flight
With more than 35,000 employees, Southwest Airlines takes a unique approach to learning, empowering its people to build relationships with the company, with each other and with customers to ensure the success of the business. Taking this approach has help
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Targeted Learning: Is Your Sales Force Indeed Ready?
At annual or quarterly sales meetings, senior executives commonly make a commitment to achieve established goals and corporate success. But if you ask how ready the sales team is to meet the challenge of selling a new product, you might receive vague resp
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E-Learning in the Government Market
Public- and private-sector organizations have much to learn from each other when it comes to learning management strategies. While public-sector organizations have embraced automation of training and competencies much faster than private-sector companies,










