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The Internal Revenue Service: Counting on Learning
With around 100,000 permanent and 20,000 seasonal employees, the Internal Revenue Service (IRS), a branch of the Department of Treasury, interacts with more Americans than any other public or private institution. In 2002, the IRS processed almost 227 mill
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Governing the Learning Organization in an Era of Strategic Human Capital Development and Management
Global competition, the knowledge revolution and the growing expectations for performance drive every organization to achieve more effective and efficient learning, and drive the development and management of its human capital. The next horizon of opportu
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M-Learning: The Next Wave for Training and Development
Mobile devices and wireless networks are booming. According to Gartner Inc., more than 50 percent of professional notebooks will have wireless LAN (WLAN) capability by the end of 2004. In the same time period, Gartner says that through WLAN hot spots, tra
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Are Your Top Leaders Battling to Build Energy?
Although the economy may be showing signs of recovery, senior leaders are just beginning to feel some of the repercussions of the economic downturn, according to a new study from the University of Michigan Business School and eePulse Inc., which delivers
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Clarity for Standards in Learning Technology
The standards debate in the e-learning industry has become a muddled topic. Many vendors have approached standards as a marketing tool, which has blurred the line between how standards benefit the end user and the provider.
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Flying in Formation: The Organizational Commitment of Training and Development
Organizations around the world continue efforts to maximize the productivity of their employees in the face of competitive, legislative and socioeconomic change. More and more, senior learning professionals are being asked to enhance employee performance
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Experienced Learners: Are You Meeting Their Needs?
Have you ever heard the expression, “The only constant is change”? Nothing could be truer when it comes to the training industry. With all the new learning modalities on the market, many CLOs are doing all they can just to keep up with the latest industry
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Evaluating a Reusable Learning Object Strategy
There is little debate that effective instructional content (instructional material) is the cornerstone of good online learning and other kinds of instruction, such as traditional classroom instruction, videos, CBTs and job aids. The challenge for CLOs is












