-
SCI: Dignity and Service Start With Learning
Service Corporation International (SCI) is the largest provider of funeral, cremation and cemetery services in North America. More than 20,000 employees across North America compassionately help more than 600,000 families every year through very difficult times in their lives. Pursuing a best-in-class workforce through education helps SCI deliver dignified service. “We’re in the people business,”…
-
Bell Canada’s Mary O’Hara Connects the Workforce to Learning
Mary O’Hara, vice president of people development for Bell Canada, takes a holistic approach to the learning curve for Canada’s largest communications company. Pride, trust, intuition and more lead to performance excellence.
-
Booz Allen Hamilton: Top-Notch Learning for Top-Notch Service
Booz Allen Hamilton’s 17,000 employees represent its greatest asset. A workforce-centric approach requires personal development opportunities to attract and retain the most critical resource: people.
-
Testing One, Two, Three—What Type Are You?
Research indicates that personality testing is a $400 million industry, and it’s growing by nearly 10 percent a year. Of more than 2,500 personality tests, the Myers-Briggs Type Indicator (MBTI) is certainly the granddaddy. According to Annie Murphy Paul, author of “The Cult of Personality,” more than 2.5 million people will take the MBTI and…
-
The Importance of Courage for Learning Leaders
Courage is a hidden element in the continual learning process—the linchpin to advancing learning.
-
Knowledge Sharing for the Mobile Workforce
The global workforce is increasingly mobile, relying on cell phones and PDAs to get the job done both in the office and on the road. CLOs need not ask whether mobile learning should be part of their strategy, but how.
-
USG: Constructing Learning for a Mobile Workforce
The U.S. Gypsum Corp. (USG), which manufactures building materials like wall panels, ceiling tiles, and cement and composite boards, has a learning department comprised of two people: Mike Garber, USG’s director of training and development, and his training coordinator. Because the company has more than 13,500 employees at approximately 60 plants and 8,500 distribution centers…
-
Agile Learning Environments: Enhancing Performance
Culture-changing challenges and technologies are driving the need for a reinvention of corporate learning. Integration, speed, reach and real-time connectivity are key to implementing a new learning paradigm.












